Question about HP Pavilion zd8000 Notebook

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My cd/dvd drive wont play

When i go into my device manager and click on dvd/cd drvies then it shows matshita UJ-840D when i click propeties in the general box it shows a message in device status stating "windows cannot load the device driver for this hardware. The driver may be corrupted or missing.code 39" i tried to uninstall and reinstall but it still shows the same message.

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  • 193 Answers

Perhaps your device is pooped, needs to be replaced

Posted on Mar 08, 2009

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Hi, usually and error code in device manager means a sofware conflict with the device. You can try deleting the lower and upper filters in the registry if you feel comfortable. Here are the steps:
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2) Click on Start, Run, and type REGEDIT and press Enter
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