Question about HP Officejet 6310 All-In-One InkJet Printer

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It seems like part of the light on the copier has burnt out...can the light be replaced? I get a thick dark streak in a copy or scan but not when I print something. Have replaced ink and aligned successfully.

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1 Answer

Light is not burnt out.
Open the feed in section where you feed the documents, and clean the glass that documents are scanned across. It is simply dirty

Posted on Mar 08, 2009

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Black streak on scanned printed copies


Hi

Open your scanner lid and make sure their is no dirty marks sitting on your scanner glass. Also does this happen on the scanner glass or when using the ADF? If its on the ADF its most likely that the glass is dirty and needs to be cleaned. 6c66c542-b5d2-4d0a-8a21-00c054973a29.png

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