Question about HP Photosmart 3310 Printer

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HP 3310 says "Black Cartridge Empty" when new one is installed.

I have replaced the black cartridge twice with the same results. I thought I had purchased a defective cartridge the first time around, but found later that the second cartridge yielded the same response from my printer. I also rebooted and also did an AC reboot with same results.

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Remove the black cartridge/ place a piece of scotch tape on the left side of the gold top gold contact on the back of the cartridge, put back in the printer, remove the cartridge again and put tape on the right top gold contact on the right side of the cartridge, put back in the printer, remove cartridge and take off the two pieces of tape, should work good for you now/ It no doubt will print out an alignment page now.

Posted on Mar 14, 2009

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