Question about Xerox Phaser 8500/DN Printer

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860 09.007.42:57383 What do I do? phaser 860

I replaced the maintnance kit . Then it said yellow stick was stuck, so I replaced it then the message came up and said service 860 09.007.42:57383 What do I do?

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  • 49 Answers

Hi,

You could try the colour test procedure and just melt it out but that will waste a lot of link in all of the sections

Niall

Posted on Mar 30, 2009

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Xerox Phaser 8860 error 09,005.40:71198


Want to resolve your printer issues online then, dial Xerox Printer Support Phone Number1877-778-8@9@6@9 anytime as you like. For further Info Click:https://goo.gl/Co2Bom

slide2-l0xu1cdavxhiwuccezmd05t0-5-0_0.jpg

Oct 30, 2014 | Xerox Phaser® 8860/8860MFP Extended...

1 Answer

Xerox phaser 8500 error code 09, 038, 46:4597


Ink count sensor flags are stuck after melting 2.5 ink sticks. The following codes are recorded: 9,03x.41, where x= 5 for cyan, 6 for magenta, 7 for yellow, and 8 for black. (Your error indicates black ink loader failure)

Features on the bottom of genuine Xerox ink sticks actuate the Ink Out Sensor located at the forward end of each ink channel of the Ink Loader. The sensor indicates the passage of ink to provide a count of ink consumption.

Damaged or non-genuine ink sticks may not reliably actuate the sensors. This can lead to false Ink Out messages as well as Ink Stick count faults. Using 8400 model ink in a 8500/8550/8560 models will also cause 9,03x.4x ink stick count faults.
Ink Loader will need replaced and then diagnostics entered to run "Clear ISC Fault" test to clear the error.

IIf



Aug 11, 2013 | Xerox Phaser 8500/DN Printer

1 Answer

Could tell me what is the following code : 09,035.43:62287 on phaser 8560 mfp. please


Ink count flag stuck after melting 2.5 Cyan Ink Sticks.

Initial Actions
• Check that the Ink Sticks are genuine Xerox.
• Check for obstructions in the Ink Wells.
• Check the Ink Loader data (P/J0150) and power (P/J5) connections.
• Verify the Ink Sticks advance in the Ink Loader.
• If the problem persists, follow the procedure below.

1. Check that the ink stick is able to advance in the ink loader chute. Check for broken or wrong type ink sticks. Are the Ink Sticks loading properly?
Yes)Go to Step 2.
No) Remove any blockage and/or replace the ink stick. Run clear ISC Fault test to clear the error.
This must be performed following an ink loader replacement.

2. Test the appropriate Ink Melt Heater.
Run the Service Diagnostics Ink Melt
[1,2,3,4] test.
• 1 = Yellow
• 2 = Cyan
• 3 = Magenta
• 4 = Black
Did the test pass?
Yes)Replace the Printhead
No)Replace the Ink Loader

Aug 03, 2011 | Xerox Phaser 8560MFP Laser Printer

3 Answers

Hi i have phaser 8560, it gives me a error 09,038,46:62248, plese who can solve me the problem.


Hi there
The onlty thing I can find close to this is.
Acording to the manual its a ink loader error like your loading the wrong type of ink like the puzzles pieces arent matching and hitting the sensor flags right. Yours by the 8 is referring to the black ink. Anyway go to troubleshooting on the control panel. then to service tools. when in service tools press and hold the up arrow while still pressing the up arrow press the down arrow. the display should say hidden menus. go to diagnostic mode press enter go to funtion menu. then go to clear ISC fault and enter. ISC=ink stick count fault. I hope that helps. Just to let you know Ive had nothing but problems with third party ink and once its in the system its hard to get out so I would watch what im doing with my expensive equipment

Feb 18, 2010 | Xerox Phaser 8500/DN Printer

3 Answers

Xerox error code 09,038.46:350??


Hi. The error code you are referencing is referring to Black Ink Stick Count Failure.
  1. Make sure you are using Phaser 8500 ink sticks
  2. Make sure the ink sticks slide properly
  3. Remove any broken or partial ink sticks from the ink-loading bin
If the fault code is still displayed you will need to contact support to schedule a service call.

Please check out the online support at www.xerox.com\support

Oct 24, 2009 | Xerox Phaser 8500/DN Printer

2 Answers

Error code 09,036.44:34979 What does this mean and what can I do to resolve it?


Ink count sensor flags are
stuck after melting 2.5 ink sticks. The following codes are recorded: 9,03x.41,
where x= 5 for cyan, 6 for magenta, 7 for yellow, and 8 for black.

Oct 23, 2009 | Xerox Phaser 8500/DN Printer

1 Answer

Xerox Phaser 8560MFP/N System error 09,038.46:950


Hi mary_ballling:

Here is you problem.

9,035.4x through 9, 038: Fault codes associated when ink count flags are stuck
after melting 2.5 ink sticks. The following codes are recorded: 9,03x.41, where x= 5
for cyan, 6 for magenta, 7 for yellow, and 8 for black.

Troubleshooting Procedure
Step Questions and Actions Yes No
1 1.
Are the ink sticks all Xerox ink? Go to Step 2.
Run clearISCfault test to clear the error.
2 1. Manually verify that the ink stick is able to
advance in the ink loader chute.
Go to Step 3.
Remove any blockage and/or replace the ink stick.Run
clearISCfault test to clear the error.
3 1. Run the appropriate Ink Melt [1, 2, 3, 4]
Heater
test.
1 = Yellow
2 = Cyan
3 = Magenta
4 = Black
2. Did the test pass?
Replace the printhead.
Replace the ink loader assembly. Run
clearISCfault test to clear the error

Hope this helps

Jul 31, 2009 | Xerox Phaser 8560MFP Laser Printer

1 Answer

Phaser 860. I replaced maintance kit and it came up with sevice a


Hi,


--> The yellow ink sticks are jammed.
Open the ink loader and ensure that the yellow ink sticks are able to slide in the ink loading chute. Remove any broken of partial ink sticks. And use the link below for any other problems you may have.


Niallbt

http://office.support.xerox.com/SRVS/CGI-BIN/WEBCGI.cgi/,/?St=117,E=0000000000024637030,K=5840,Sxi=17,command=restart,ques=user_type:4,ts=xo_legacy,varset=prod:860

Mar 08, 2009 | Xerox Phaser 8500/DN Printer

1 Answer

XEROX 8550 DP ERROR Message 09,035,43; 10192


That is a cyan, ( blue) ink stick fault. What is happening is that the cyan ink sticks are not advancing down the ink loader properly.
Open the area where you load the ink and you probably have a cracked, twisted or otherwise stuck ink stick, the code you are reporting specifically refers to the cyan sticks. If you have to remove them, take a screw, a drywall screw is best, and twist it into the sticks and slide it back and out, then replace them or add new ones. But thats your problem.

Oct 29, 2008 | Xerox Phaser 8500/DN Printer

1 Answer

Error code 09,038,46:21303


When you service a Phaser 8500 or 8550 printer for:
· a persistent Ink Out message
· 9,035.43 Cyan Ink Stick Count Fault
· 9,036.44 Magenta Ink Stick Count Fault
· 9,037.45 Yellow Ink Stick Count Fault
· 9,038.46 Black Ink Stick Count Fault
Test the Ink Out Sensors for proper operation.
Inspect the Ink Sticks.

Apr 09, 2008 | Xerox Phaser 8500/DN Printer

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