Question about Brother MFC 420CN All-In-One InkJet Printer

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Brother mfc control center.

Brother mfc490cw won't install on gateway computer

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  • alrob1634 Mar 08, 2009

    Have had printer for two weeks, and usb no recognize the driver when connected.

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Make sure previous printer saftware is removed from your computer. Then, install the Brother MFC490CW software in safe mode. Restart your computer.

Posted on Mar 08, 2009

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Is the printer recognized when you plug in the usb cable? How long have you owned the printer and how long have you been having this problem? Once I have more information I can assist you properly. Please don't request more assistance until i am able to assist you further.
Thank you,
Lee

Posted on Mar 08, 2009

  • Lee A.
    Lee A. Mar 08, 2009

    Does it recognize the printer at all? Have you tried installing the software that came with the printer? If that doesn't work I would return the printer as it may be defective being its 2 weeks old.
    Thanks,
    Lee


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