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Well I have a Roper Top Load Washer, bought it in 1998 ,no problems til back 6 years ago we had someone come fix it. My problem was the same wouldn't drain or spin. The problem was it was clogged, in the front when you lift off the washer casing theres a white piece connected to to tubes that drain. well there was my daughters pair of underwear in there and a couple small socks. He took them out put it back together and worked ever since. Until earlier tonight we had same problem so we took it apart ourselves and found my boyfriends sock in there took it out and put it back together and works great again. So far so good. Hope this helps Good luck. Tammy
if the machine is not spinning or agitating and you are getting a humming sound the the motor coupling is probably out... lean the machine back and look in between the motor and transmission... you either see two round plastic pieces sandwiching a rubber piece, or you'll see chewed up rubber and broken plastic... these machines don't have belts... this motor coupling acts as the "belt"
Depending on your washing machine model, the drum and motor are connected by 2 plastice yellow circular pieces, with a black rubber washer in the middle with holes where the pegs or rods go into. The 2 plastic circular pieces have 3 pegs or rods if you will, that connect to the black rubber washer via 3 holes. Sometimes, one or both of the 2 plastic circular piece pegs get broken off or the rubber washer cracks and breaks apart, so that the motor will not turn the drum. If thats the case, you can purchase the 2 circular pieces and black washer piece as a set.
These instructions will give you the necessary information to take the washer apart to get to the motor coupling to see if it has failed. A tell tale sign is black rubber dust particles under the washer where the drive motor is located. Usually the rubber bushing shears apart, or the plastic tines break off the coupling itself. If the motor coupling is broken a replacement can be found at searspartsdirect.com. Just type in your model number and the coupling can be found under the "Brake/Clutch/Gearcase/Motor/Pump" heading on the next page as item number 13. The part number is 285753A. This is a very simple repair job. If need further assistance, or have any questions please let me know. For quicker responses to your questions, please go to my profile and use the "Ask Me" feature. I hope this is helpful to you.
not sur if you found your problem bu I found what was happening with my washer. I pulled the trans and motor assembly out and found a plastic gear / cam broken. I think the part number is 64194. it's found between the clutch and drive to the drum.
you need a new one of these. i took mine COMPLETELY apart and found the impeller jammed. the impeller is a magnet in a sealed plastic carrier with an electro magnet around it. the electro magnet energizes , the two opposing fields spin the inner magnet ( just like a fish tank filter good idea actually!) the inner magnet on mine had a slight crack from factory causing vibration and allowing debris past the seal then jamming the impeller. to check yours drain it with the small drain tube, then get a towel or two and place around the unit at the floor.pull the large black drain cover off and after the gushing tidal wave look inside. you will see the white impeller. try turning it with w screw driver , pen or whatever. you may be able to remove and then clean / reassemble and be good as new. i only needed two tools to tear the machine apart. a Phillips screwdriver and pliers to get the clamps on the pump (2) and the clamp back on the door to drum gasket.