My Hp Slimline won't recognize my new Simple Tech Mini-Drive
My Hp Slimline computer won't recognize my new Simple Tech Mini external hard drive.....please help me back up my pictures from Picasa on the HP Slimline to to the Fabrik Signature Mini external hard drive.
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Did you partition the hard drive ? Make sure that it is compatible .Some HP computers will only allow you to use certain products and you can not upgrade\downgrade or change an operating system .Try going online on another computer and see if the devices in your netbook can be changed or upgraded. HP is big for "Thank you for your business & your stuck with it the way it is " I wish you luck .
Probably not the right answer for your problem. Mine is an external 1 TB Simple Drive. Mine wouldn't respond at all. I unplugged the power cable from the back of the hard drive and replugged it in and instantly it worked (with the computer and hard drive plugged in). I had tried rebooting the computer, plugging/unplugging over and over into the computer and that didn't work.
Try connecting the drive to a different computer, to see if your computer is the problem.
If necessary, open the external case, and separate the disk-drive from the USB-to-disk-drive adapter.
Connect the disk-drive as a "slave" disk-drive in some computer, to see if the disk-drive itself still can be accessed.
If not, and you have "important" data on the disk-drive, search the Internet for a professional "Data Recovery Service" -- you ship your disk-drive to them, pay them a lot of money, and they repair the disk-drive, just long-enough to copy your files to a brand-new disk-drive.
I have that problem similiar to yours. My simple tech stopped working for like two years so i decided to open up my simple tech and removed my HD away from the old enclosure so I can try building my own external hard drive for the first time. I bought another new 3.5 enclosure, IDE/ATA for the old HD. I put it in the new enclosure and it worked!
It's the only solution you can have. No need to retrieve data or re-format your HD. You can leave it the way you like...if you wanna reformat it...up to you.
First, check the warranty status. They should give you a replacement.
The following will probably void your warranty... This external drive probably houses a standard hard drive used in a desktop computer. If you don't mind voiding your warranty, you could disassemble the protective "shell" and check to see that the cabling to the drive is properly attached. I've seen a external drive which the interface cable was partially unattached.
If all looks OK here, you could remove the actual hard drive and try hooking it up to a standard desktop computer. If you or a friend is reasonably tech savvy, such is a plus. It could be set as a secondary drive, and then you could see if files could be accessed.
If nothing above works, then your outlook is bleak. There are businesses specializing in file recovery from a dead drive, but it is expensive.