Question about Dakota 2786-6 Wristwatch

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I purchased a Nat. Geo. Dakota watch in past fall..It was impossible to set. Paid a watch shop to set it....now it won't change to daylight savings time...nor will it change time zones when I travel. Basically, I hate it...could you possibly exchange it for something similar...that works or that I can understand? Thanks, cjadams@kc.rr.com

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  • theberlons Mar 10, 2009

    I have a Dakota watch purchased from National Geograhic that worked for about a year but now it will not change to daylight savings time. The website customerservice@dakotawatch.com won't work.

    I am going to go to contact National Geographic and see if they will stand behind the waranty.

    Hank B.

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When changing time zones, your watch must be manually set for the new time zone you will be entering. This watch is not designed to adjust for new time zones automatically. Instructions for changing time zones can be changed using the directions found on pages 2-4 in your instruction manual. When changing to and from DST, your watch should automatically adjust for this difference with the next 24 hours after the change. If your watch has not adjusted, you may be in an area that is not receiving signal. Check if your watch has received signal by using the directions found on page 1 of your instruction manual. If your watch has received signal in the past and no longer is receiving signal, your watch may need to be serviced or exchanged. Please contact Dakota Watch Company Customer Service by email at customerservice@dakotawatch.com, or by phone at 1-888-459-0404.

Posted on May 21, 2009

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