Question about Asko WCAM1812 Front Load Washer / Dryer
We have a Combination Asko Washer/Dryer (WCAM 1812). The dryer cycle does not get clothes dry at all (even after hours of dry time), but it does spin during the dry cycle and the washing cycles work well. We already cleaned the cointrap/catch at the bottom and have only used small loads.
Update: The dry cycle is now working! Apparently the automatic overload/shut off on the heating element got tripped. We had a technician out this morning. He unplugged the machine, removed the top of the unit, and simply pushed a little red/orange button that was on top of the heating element. When we plugged it back in the heating element worked again. The technician was able to troubleshoot this by checking the amps while running the dry cycle. But the proof was really when we did a load and the machine heated up (just like it used to) during the dry cycle. This was actually a relatively simply fix - though could be dangerous as you have to open up the electrical area. The reset button is rather inconspicuous and located on top of the heating element, which is long (runs front to back in the center part of the top of the machine - which you can get to by removing the lid/top outer housing) and silver - wrapped in insulation. It's pretty obvious. The button is in a little metal fixture on top of the heating element. The technician told us that the rest can get tripped when the unit overheats. (We think this happened when the laundry tub overfilled and the hose was totally submerged - the machine was working overtime to pump out the water.) The technician also warned that this can happen if the machine gets turned off suddenly mid-cycle - especially during the drying cycle. He said that the heating element gets so hot, it needs to have a gentle cool down period, which is marked on the dryer dial for the last 20 minutes of the cycle. I hope this helps others!
Posted on Dec 02, 2009
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