Re: lost a setelite signal, how can we fix it? already...
Update/Reload your unit's GPS and sytem software via Garmin page or use
Web Updater. Your unit will be functioning again. This problem also
occurs if you leave your unit on a dash board in a car and it is
exposed to hight temperature.
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Thanks for the info. Your device has no dedicated reset button like some other Tom-Tom units, but it still can be reset.
perform a reset, make sure that the unit has a fully charged battery.
Charge for several hours if unsure - and make sure the charging light
comes on (if it doesn't - it will probably need service) while
Disconnect from charger.
Press the On/Off button to turn the unit on (if not already on) and allow it to start up as usual.
Press AND hold the On/Off button for up to 15 seconds or until the unit turns off.
The GPS should now be reset, and should work as expected when you next turn it on. Good luck!
It might mean that the signal is disrupted. Might be a software glitch. Try going outside, get a clear view of the sky. Then reboot/reset the unit. Hold the switch to the reset position or off position for 10 seconds, it will shut off. then switch it back on. It should reacquire a signal within 2-5 minutes, then it will fix on your position. If that doesn't work, try updating your software. Call Magellan Tech Support for instructions.
If your unit has frozen, slide the power button all the way to the
right. This is the reset position. Leave the unit in the Reset position
for 5 seconds before turning the unit on by sliding the power button all
the way to the left.
One suggestion is to plug the Tom Tom using the temporary power cord to you home circuit (not the power source from the car). That worked for me. Sometime the Tom Tom shuts down when left in the hot car requiring a reset. Then the best way is to plug in at home and restart. Try it, otherwise I can't help.
on the bottom right hand side press the bars, next screen press the middle right hand sideellow the bars , then top right hand side is the orange and black disc spinning? yes then your unit is looking for a signal , if no then ask tom tom website for instructions,
I had this problem (waiting for a valid GPS signal). I did a factory reset and the unit started working
again (yes, I lost all my settings, but what good is a GPS unit that
just sits there waiting for a valid GPS signal?). To do a factory
reset, go to menu -> change preferences -> Reset factory