Question about Creative Labs ZEN Vision:M Digital Media Player
· 1. remove all creative software from your pc (do this from start menu/settings/control panel/add or remove programs)
2. Uninstall Windows Media Player 11 and Windows Media Player 11 runtime. This will rollback the pc to an earlier version of WMP.
3. Download the latest version of the zen driver from this location: http://us.creative.com/support/downl...ame=Windows+XP
4. Make sure the zen is not connected to the pc and install run the exe file to install the software on your pc. at some point, the install will tell you that the unit is not connected. Connect the unit to proceed. it will also notify you that you are replacing an existing software, or something to that effect. I accepted or said OK to this popup. Once the firmware is installed, my started to work fine. You can now reinstall WMP from microsoft website. Hope this works for you.
All else failes download the recovery tool from creatives website.
Posted on Dec 20, 2007
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Jan 25, 2011 | Creative Labs Zen Micro MP3 Player
Aug 04, 2008 | Creative Labs Zen Touch MP3 Player
Jun 30, 2008 | Creative Labs Zen MicroPhoto MP3 Player
Jun 03, 2008 | Creative Labs Zen Touch MP3 Player
Jun 01, 2008 | SanDisk Sansa e250 MP3 Player
May 28, 2008 | Creative Labs ZEN SLEEK MP3 Player
Apr 25, 2008 | Creative Labs ZEN V Plus MP3 Player
Mar 24, 2008 | Creative Labs Nomad Jukebox Zen Xtra MP3...
39 people viewed this question
Usually answered in minutes!
Level 2 Expert
Level 3 Expert
Level 3 Expert
Step 2: Please assign your manual to a product: