Per the manual
C means you can fix E means professional service needed.
21 is moisture condensation. icon of rain drop in a box will flash on screen unless moisture in lens Eject tape let sit 1 hour or more to acclimate
31...manual says to eject cassete and reinsert, operate OR daisconnectpower cord andremove battery, reconnect, operate.
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I HAD THIS PROBLEM ERROR CODE C31 : 22 WOULD COME UP AND TRV 118 CAM WOULD NOT WORK. I TRIED EVERYTHING TILL ONE DAY I BANGED IT ON A CARPETED FLOOR ON THE BOTTOM OF THE CAMCORDER 5 TIMES QUITE HARD. THEN THE CAM WORKED JUST FINE! MY CAM HADN'T WORKED FOR OVER 7 MONTHS. NOW I HAVE IT BACK. HOPE THIS HELPS SOMEONE.
please try to playback these new recordings on some other Camcorder. If you experience good picture on the borrowed Camcorder it means that the video head is (partly) damaged. In order to cure this the video head is to be replaced. Please contact the Authorized Sony Service or the technician with the best references.
Take the battery out and turn selection switch to camera and then turn it off. Put the battery back in and its working again.
if that doesn't work try
Try smacking the side of the camera relatively hard with the palm of your hand. Eject the tape and reinsert. You may need to do this a couple of times.
if it is only recording bright light sources then it must be working fine outdoors in broad day light. if so, it means the auto iris of your camera has stucked to minimum opening. was the camera lying idle for long time. try pointing the camera towards low light and bright light with quick moves.some times by doing so it gives a little jerk to the mechanism and it starts working, or lightly patting the camera on the lense side may solve the problem. otherwise let the repaires earn some money.
For Models: CC4352, CC4362, CC4393.
Your camcorder has a wide format recording mode that lets you make recordings compatible with the 16x9 format. When 16x9 is activated, the camcorder records black bars at the top and bottom of the picture to produce the wide-screen (movie) effect. This is also known as "letterbox" recording.
Do not use this mode unless you have a compatible 16x9 TV. When played on a regular TV, black bars appear on the screen.
If the 16x9 feature is activated on your camcorder and you want to turn it off, press REC/PAUSE to pause recording, and repeatedly press DIGITAL EFFECTS until no digital effects display appears.