Question about Philips GoGear HDD1830 MP3 Player

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File Format Not Supported

So i have had my gogear for 2 years and 1 day i turn it on and try to listen to music and it says file format nnot supported. What does that mean? And I've tried reseting and it doesnt work i have also deleted all the songs and put new on it still doesnt work!!!!!!!!!!!!!!!!!!

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The songs may have been WMA's with a fixed term license. The license is now expired. They will need to be reacquired.

If you are certain that your songs are in mp3 format instead of WMA format, then your DB is corrupt, and you will need to run a Repair in the program called Philips Device Manager.

-Tha Mp3 Doctor

Posted on Mar 23, 2009

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1 Answer

I downloaded video from my computer to my gogear vibe mp4 player but will not play. ( file format not supported)


well this are the only vid format supported by GoGear (MPEG-1, MPEG-2,MPEG4-SP, Motion-JPEG) if your file is not in one of those format you have to convert it. I suggest this converter http://thepiratebay.org/torrent/4434811/Super_(C)_Converter._Convert_Any_Format_To_Any_Format._For_Free.
hope that helps...

Jul 08, 2011 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Mine is exactly the same :(


this might sound silly but format it again.hook it up to your computer and right click it and go down to the word format and format it to the fat file system.this would restore it the factory setting also make sure that your songs are wma or mp3.any questions or furthur instruction email me at gamecrazy944@yahoo.com.

p.s easy fix

Jun 29, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

My 2 Gig mp3 player says that file format not supported


That player cannot recognize iTunes files or most DRM-protected WMA's. Downlaod files that are in Mp3 format, and you will not get this message.

Mar 14, 2009 | Philips GoGear HDD075/17 MP3 Player

1 Answer

File format not supported


Hello,

You have to convert all the music from windows media player to MP3 file format bfore you sync to the player. you can search mp3 converter in google.com

may this help,

melnavz

Feb 13, 2009 | Philips GoGear SA178 MP3 Player

1 Answer

File Format Not Supported


The songs that you recently tried to add were either from: iTunes, DRM-protected WMA's, or songs with expired licenses - none of which will play on your Philips. Go ahead and delete the non-working songs off of your GoGear. When you re-rip the songs from CD, move the mouse over the Rip tab in Windows Media Player 11, click the black arrow under the word Rip, and go to Rip Options --> Format --> Mp3. Now, re-rip and then reload the songs.

Good luck!

-Tha Mp3 Doctor

Jan 31, 2009 | Philips GoGear Flash MP3 Player

1 Answer

Help? svp!


"File Format Not Supported" - SA6045/37 The file format not supported message means that the type of file you are trying to load into the GoGear is not compatible with the GoGear. There are no GoGear's that are compatible with iTunes. As far as WMA files are concerned, the GoGear's vary wildly. If the WMA file has a bit rate higher than 192 kbps (which is quite common nowadays), it will not work. If you actually have an SA6045, then make sure the license on the WMA file has "transfer rights," or that the license has not expired. You can check this by right-clicking on the song, selecting Properties, and looking at the tab that says "license" or "digital rights management." 
If you find that you are using an incompatible format, convert the songs to mp3 format. If the songs came from CD, use Windows Media Player to re-rip the songs in Mp3 format. You can do this in Windows Media Player 11 by  higlighting the "Rip" tab, pulling down the drop down-menu by clicking on the little tiny arrow that appears underneth the word "rip," and selecting "format", and then "mp3".
Good luck!
-Tha Mp3 Doctor

Sep 16, 2008 | MP3 & Digital Media Players

1 Answer

FIle Format Not Supported


The Mp3's might have been on a specific music service - if you don't resync within a certain number of days, or your subscription expires, you will get the File Format error msg. Just resync your player or renew your subscription (or get a different music service).

You can check out the FAQ on the Philips website, just in case you want to try their suggestions for the error msg
www.usasupport.philips.com - just enter in your model number, select the one without the "B" at the end of it

Mar 28, 2008 | Philips GOGEAR SA6045 MP3 Player

3 Answers

File format not supported


Try downloading the songs into another simliar MP3. If it does not work means that the file format is really not supported. What you can do is to Google Free MP3 convertor.

Nov 24, 2007 | Philips GoGear HDD6330 MP3 Player

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