Question about Canon PIXMA MP620 All-In-One InkJet Printer

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I have a Canon Pixma MP 620 woreless printer and have a paper jam

I have cleared the jam but the error message continues what can I do?

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Had the same problem. Turn off the printer (completely) and turn it on again. That fixed the problem for me (without even touching the paper tray!)

Posted on Mar 18, 2009

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is, etc to see if you find any shreds or torn paper that may have gotten stuck and you didn't see.Look carefully in the zone of Purge unit, using flashlight in the right side on printer.If this not help your printer need service, because in most case when have a paper jam it's under withe rollers and printer must be disassembled.

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Hi divvy123, this is as follows.

E23 Paper feed error.
You may have to look very carefully for paper still in the printer where it feeds.
Also, the paper will press on a switch to tell the printer that there is paper present.
Another thing to check would be paper alignment.
Please let me know if this helps.
If not I will help you get an answer.

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1 Answer

Error 6A00


The 6A00 is a Canon generic code for paper path jam.

Solution 1:
Move the printhead carriage back and forth a few times.

Solution 2:
Check the purge unit: Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.

Solution 3:
Press the ink pads down in the purge unit.

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