Question about Dell 962 Photo All-In-One InkJet Printer

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Dell Photo 944 won't print black and white

Selection box for "print in black and white" has disppeared from "Printing Preferences." Printing in draft mode to save ink.

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  • 3 more comments 
  • theonomo Mar 23, 2009

    There used to be a check box that would force the printer to print in black and white even if it was a color document. It has disappeared.

  • MyDellStuck2 Mar 29, 2009

    I have had the same problem for months. I finally openned chat with Dell, but they could not help me either. I am looking for my old disks to install the drivers. Using the Drivers from Dell website does not resolve this problem.

  • Anonymous Mar 30, 2009

    I downloaded new driver and also noticed the print in black and white option has disappeared.

  • farelain Apr 14, 2009

    well it's not exactly the same problem. i get the "print in black and white" check box but it still won't print in B&W. it says the cartridge is full but still won't work.

  • mbrooklyn Jun 07, 2009

    Thanks, but I don't have this option on the 944.

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I had the same problem and just figured it out! On your control panel, choose printer and then Properties. Go to Printing Preferences and click on the Advanced tab. Under this tab is a button for More Options and then a section Complete-A-Print. I had to uncheck "use color cartridge for all black printing" and then check "use black cartridge to print in black and white." Then I had the option back to print in black and white. I have a Dell Photo 964 but I'm assuming the options should be the same. Hope this helps someone!

Posted on Jun 07, 2009

  • Applegirl168 Nov 03, 2010

    Worked like a charm for my dell 944, thanks!!

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Look o
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