Question about Brother Office Equipment & Supplies
i recently purchased a brother MFC7420 printer. The printer i connected directly to my PC and is set up perfectly as i can print, scan, fax etc etc. However, the minute i leave the printer idle for while it goes into sleep mode...then when i try and send another print job to it...it doesnt wake up....i have to turn it off and on to get it to come out of sleep mode. Have asked brother ..they said to upgrade the firmware....which i tried to do but it says i have the latest firmware...
No when I sent documents while my computer is awake to the MFC-8600 the THE MFC-8600 is a sleep, it will not print. I have to unplug the MFC-8600 and then plug it in to get it to print, my computer is awake all the time, the brother feature won’t allow you to keep it awake. It only allow to stay awake 99 minutes
The sleep mode is only a power save mode. You may not have the machine in the correct fax receive mode. If the machine is on a line by itself it needs to be set to fax only, if line is shared with a telephone it needs to be in fax/telephone, if you share the machine with an answering machine it needs to be in TAD mode, and so forth. Each time you press the MODE key it will change the receive mode. Most people hit this key by mistake and change the MODE and the unit will not pick up calls. Press the MODE key until you are in the correct mode. To make sure the machine will print, press reports and then the 1, this will print a help list. If the help list prints you know that the machine works. Then check to make sure the machine is in the correct fax receive mode.
Posted on Oct 04, 2007
although it may have a time retreival function it will not store 2mo of faxes !! most likely only a few days depending on the amount of fax you receive
Posted on Dec 10, 2007
I'd be happy to give you the solution to this problem :)
You'll want to go into the menu and choose these options: 1,6, and 2. The final stop should give you the sleep menu.
The printer is setup for a default of 5 minutes. But you can change it from 00 to 99 minutes. To just shut it off, press the Options and Start button simultaneously and that will do the trick.
Here is the link to the manual: http://www.brother.ca/en/products/pdf/manuals/MFC7820N-UG.pdf
If I wasn't specific enough, the solution is on page 2-6
Posted on May 01, 2008
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