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Go into the Control Panel and open the Internet Option. Click the Advanced Tab and go down and press Reset Internet Explorer Settings.
See if it works for them now.
If not, try another browser. Internet Explorer is the worst of them all. The others are faster and safer. I have all three on my system and very rarely use Internet Explorer.
Try downloading Mozilla Firefox, Opera and Google Chrome.Unlike Internet Explorer they install in less than 5 minutes and they arefaster and safer than Internet Explorer.
Go to www.google.com and in the search box type: "Download MozillaFirefox" (without the quotes). Download and Install Mozilla Firefoxfrom Mozilla's website. Do the same thing for Opera and Google Chrome.
I've put the links of each one below so if you like you can just click on themto go to their site to do the download and install.
I had a similar problem with my Windows XP which wouldn't support a late enough Internet Explorer and I couldn't use Chrome because my hardware was too old so I used the Firefox browser. It seems Firefox needs a different version of Flash Player. My Internet Explorer was using Flash and for some reason I don't understand that prevented Flash downloading properly or working with Firefox even though several times I uninstalled and reloaded it.
Troubleshooter said to make sure Flash was enabled in the browser options.
All you have to do is go here:
It depends on what Internet Browser you're using. Internet Explorer, Google Chrome, Firefox, Safari, etc.
It won't work on certain browsers like Google Chrome, but it should for IE and Firefox for sure.
Do yourself and your computer a favor. Download and install Firefox, another internet browser. It may take a second to get used to, but you won't have the problems that you have with Internet Explorer.
In the Address box, type the Web page address that you want for your home page.
NOTE: If you want the page that you are currently viewing in Internet Explorer to be your home page, click Use Current.
FOR FIRE FOX
At the top of the Firefox windowOn the menu bar, click on the ToolsFirefox menu (Tools menu in Windows XP), and then click OptionsFirefoxEdit menu, and select Options...Preferences...
Select the General panel (Main panel in Firefox 3.5).
In the Startup box click the drop-down menu next to "When Firefox starts:" and select what Firefox should display when it starts up.
Show my home page - Displays the home page (or home pages of course).
Show a blank page - Displays a blank page (this loads fast - no waiting for lots of tabs to load).
Show my windows and tabs from last time - Opens the pages you were visiting the last time you used Firefox so you can continue right where you left off. Click OK to close the Options windowClick Close to close the Preferences windowClose the Preferences window .
First, try to access the web site in a different computer that is connected to a different network. There are times that the site itself has the problem and not the computer.
If you can access the site in a different computer, then the problem has something to do with the internet browser that you are using. Try to use different internet browsers (i.e. Internet Explorer, Mozilla Firefox, Opera). OR, you may optimize your browser. Here's how:
* For Internet Explorer:
1. Run Internet Explorer and click on 'Tools' menu. 2. Go to Internet Options and locate the Browsing History section. 3. Click the 'Delete' button and delete the Temporary Internet Files, Cookies and History. 4. Close the Internet Explorer and re-open it. 5. Access your e-mail.
* For Mozilla Firefox:
1. Run Firefox and hit 'Tools' menu. 2. Go to 'Clear Recent History' and click the drop-down arrow for 'Time range to clear'. 3. Select 'Everything' and then click the line beside details. 4. Check browsing & download history, form & search history, cookies, cache. 5. Click "Clear Now" button. 6. Close and re-open Firefox. 7. Access your e-mail.
* For Safari:
1. Open the Safari. 2. Click the Safari menu (right beside the Apple icon) and select "Empty Cache". 3. When asked "Are you sure you want to empty the cache?", click "Empty". 4. Click the Safari menu (right beside the Apple icon) then go to "Preferences". 5. From the security dialog box, click "Bookmarks". 6. Click on "Show Cookies" button and then hit "Remove All" button. 7. Select "Done". 8. Access your email.
You can download Firefox 3.5 and used that instead of Internet Explorer.
here is the link for downloading it
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