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If the webcam works normally otherwise then the problem is compatibility between your webcam and MSN messenger. I'd contact MSN and ask them if/whem they support the webcam or get a cheap generic USB cam that will work.
Hey you know what !...its not problems with your cam or OS but its problem with MSN. Please use updated or NEW VERSION of MSN and then you will be able to use all features of your webcam while chatting on MSN or Yahoo!
as ive told others, make sure u actually turn off the software program that came with the computer before using with msn! u should be able to have it on while using it but for some reason some computers wont allow it! it "tells itself" that there are 2 programs trying to run the web cam when really only one is. but because the program is on, it sees it as being used in 2 places at 2 different times!
try turning off and exiting the software (dell webcam manager) and then go onto msn and try using ur web cam!! make sure the dell manager is exited, then when u have a msn window open, turn the cam on and see if ur friends can see u then..
good luck.. if this doesnt work ill check back and see what i can do for you!
your cam has to be setup on msn as well After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”. Next go to the Menu Bar on right side, click on Action. Go to “TOOLS” and click “Audio and Video Setting and follow the instructions.
let me know if this helped
1. Click Start, click Run,
copy and paste the following text: %SystemDrive%\Program
Files\McAfee\SiteAdvisor in the Run box and click OK. 2. Right-click the file
sasets.ini or sasets.dll and select Open With, then select Notepad. 3. Locate
the section titled [msnmsgr.exe]. 4. Change Enabled=1 to Enabled=0. 5. Click
File and select Save. 6. Close sasets.ini or sasets.dll and restart your