My day old vostro 1310 shut off and would not turn on. I pressed the power button and it lit up. I could hear the hard drive go a little and the hard drive lite went on. Then the number lock key started flashing. Nothing else happened after that. The screen never turned on. The fan did turn on and off intermittently but nothing else happened. I called dell technical support and they had me run it through a bunch of tests and they said they would exchange it if his supervisor approved when I call back on monday. Sunday for kicks I pressed the power button and it turned on without any trouble. It just gave the start in safe mode option. If dell still lets me exchange it I definately will. I just want to know what is wrong.
I had the same problem, some times it worked properly without any problem but sometimes like whatrobjamsqu said, nothing on screen but other parts worked, but since yesterday it have been still out of order, i mean the same as robjamsqu said. i tryed to use an external monitor but it did't workk too.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
I doubt there is battery problem, have you tried switching on laptop without battery and connecting through the laptop charger? most probable your battery is not taking the charge. so suggest you to disconnect the battery and try using laptop with charger then you'll find the problem.
This indicates a motherboard issue, remove main battery, and unplug the charger from the laptop, now press and hold power button for 60 seconds in hopes to reset the computer. Install battery and charger and turn on.
Try this to see if can give us some codes with it's on board diagnostics. Hold down the function button of your laptop and then the power button while still holding down the Fn/Function button on the left side of the keyboard. See if this gives you either an error message on your screen or, flashing lights above your keyboard. Pay attention, write down what lights where lit up what ones flashed, etc. This is to diagnose if the LCD isn't working. Comment back if you get either the light code or the error code on the screen. IF nothing happens try holding the Fn/Function button on the left side of keyboard and holding the F4 button, see if that makes any lights flash above your keyboard.
okay close laptop remove battery, open ram / memory compartment, remove memory. try holding down power button for 3 minutes. THEN INSTALL BATTERY , NOT RAM/ MEMORY AND PRESS POWER BUTTON AND IF YOU HEAR A SOUND THAT GOOD NEWS THE SCREEN MIGHT COME ON, OR IT MAY NOT, BUT YOU SHOULD HEAR A BEEP, IF POWER BUTTON REMAINS LIT HOLD DOWN TILL COMPUTER TURNS OFF, THEN INSERT MEMORY/ RAM AND FIRE IT UP. WORK THESE STEPS
The laptop cannot see/detect the hard drive. This means the hard drive is faulty or it needs reaeating.
Remove the hard drive and inserting again, then reboot the laptop, if it still cannot detect the hard drive then it is faulty.
You need to purchase a new one and install Windows on the new hard drive.