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I am using Windows Vista, I have a hp 6310 all in one printer. I uninstalled my printer and tried to install the printer using a hp cd vista compatable. It was worse than than the original cd that come with the printer. So, I uninstalled it. (I did not just delete it, I uninstalled) I have tried to reinstall the original cd that came with the printer, but it will not install, also myside bar is has dissapeared. Can someone help me

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  • Glenda Brewer Mar 08, 2009

    tatus

  • Glenda Brewer Mar 08, 2009

    It downloads ok, but will not install. It halts saying TrayApps.msi missing and Status.msi missing.

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Try this link:

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&dlc=en&cc=us&lang=en&product=1119598

Select to download the first choice (Photosmart full feature software and driver) then follow the on screen prompts to install the software. That should solve your problem.

Make sure you wait to plug the printer into your PC until the software tells you.

Posted on Mar 08, 2009

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