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You're going to have to contact Acer to get a master password for your system. New Acer laptops are designed to where the password is stored in non-volatile memory, so if you forget the password, you can't reset it by dismantling the unit like previous laptops.
For Acer live chat:(warning: they may charge.)
try system recovery you will lose data but you can always save what is in my document in user data. orr you dont want to go on that road that you can always buy password re setter software. Best of Luck
A password is required to install anything on Linux, in order to prevent any malware or unauthorized users from doing harm. In order to install the program you wish, you will need to enter your password, which is the password you used to log in to Linux. I am assuming your account has sufficient privileges. If you set up an administrator, root, or su (superuser) password when you first booted up Linux, enter that password.
Turn on the computer, as soon as you press the power button, keep tapping F8 until a black screen with options comes up.
Choose the Safe Mode option. Once in Safe Mode, logon with the Administrator account. Once logged on, go to Control Panel to change the password for YOUR user account. Restart back into normal mode after that.