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These are notorious for this problem. It is cause by the coffee grinder portion wearing out and sticking. After a while the grinder will fuse to the basket. It is cause by the spinning of the grinder and wear to the grinder shaft or coffee grounds getting into the shaft and causing wear. Either wan the only fix is a new basket.Send Cuisinart an email to complain and they may give you a new one free. I went through 3 before I gave up on the grind and brew model.
While Cuisinart makes great home appliances, unfortunately they do not sell parts to anyone (no repair shops, not to individual customers) in order to fix what problems may occur with their products. The only way one can get a Cuisinart machine repaired is if they send the machine direct to the manufacturer where they have their own in house repair center.
Have you ever heard of the saying: A penny on the rail will prevent a locomotive from starting, but a locomotive will run over the same penny at speed. This is what I think you have here. A coffee bean is preventing the blades in the grinder from grinding. Just like a garbage disposal, turn the blades (UNPLUG THE MACHINE) backwards to free up the blocked or binding blade, then try again. Depending on the age of the unit and frequency of use, the grinder motor may have failed and needs replacement. Good luck.
Hi there, you have some kind of blockage, If the beans are going down, you need to remove the brewer unit and wash it, if the beans arent going down the exit of the grinder is blocked and needs to be removed, cleaned and replaced
You may have to clean the grinder....even more. That happened to me once. First I cleaned out the coffeemaker with the brush, and "dug" out more coffee, then I used this product which you can find on Amazon: "Urnex Grindz Coffee Grinder Cleaner - Urnex 17-GRINDZ12-40." It's expensive, but it really worked well.
The condensation is normal, not just with this Cuisinart Grind n Brew, but with ALL Cuisinart Grind n Brews - because of this, you will really need to clean it after every use if you want the grinder portion to last long. As far as the bean amt - Cuisinart bases it's reccomendations on a smaller-than-normal coffee cup size of 5 ozs or so. Plus, the condensation, as you mentioned, will prevent a certain portion of the grinds from flowing to the brew/filter basket. Add more beans or less water to make a stronger cup.
My grinder was not working properly, because the blade was not rotating freely. So we carefully chipped away some caked on coffee residue. Then it worked for awhile, but started to sound weird and only partially grind the coffee. So we applied a small amount of vegetable oil to the blade and let it seep down a little, and that was very succcessful! Just needed a lube job!