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I had flashing Es every time I turned the hob on - got worse and worse until unusable. Neff help line useless - service call cost ridiculous. My problem was the capacitor on the 5 volt power supply had failed. 5 volt supply was at 3.8 volts. Replaced the capacitor and the hob's now perfect - a joy to use. Only helps if you are tech savvy and willing to open the unit, but may give you some hope or point you in the right direction.t
I have a T172 model which also has a dual circuit hotplate.
In the control area you should find a dual circuit control pad - this has two concentric circles on it. With the hob switched on, pressing this button will chnage the mode of the dual circuit hot plate bewteen:
1. Just the inner part
2. Both the inner and outer together.
When the hob is switched off using the Standby control pad, it remembers which mode was selected and will therefore work the same next time it is switched on. However, it is worth noteing that when the mains power to the hob is interuppted, either by an isolator switch/breaker, or a power cut, the hob defaults back to just the inner ring mode.
gud day,the ceramic hob is very sensitive to operate if u not read the manual.after u unlock the switch go to the control of the hob wat area u want to operate by touching the sensor then if u see the zero # touch again the area,positive side to increase the heat 1-9 the standard control heat.some model & brand have a different operational procedure,try to read the manual 1st or check the voltage of the unit coz the ceramic have a 4voltage standard for different country. tnx gerbee
hi im gerbee my suggestion is replace the pcv control wat brand u have,always also in philipines the electric hob is so very sensitive,the pcv cotrol is not repairable.or next time u by a new one gas cooktop more ok compare to electric ceramic hob, or use electric ceramic hob w/knob control compare to sensor type,i think the part of the sensor or pcv control is so very expensive,that why i buy an another one.dont try to repair more difficult to com.tnx
You press the "on" which is on the left. Press the picture of hob you require and press the up and down for temperature. Then put your pan on the hob and it will work. If you need to adjust the temp you need to remove the pan.