Question about Vizio P2 42 in. HD-Ready Plasma Television

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No picture but has sound

My Vizio 42 inch made a loud cracking sound and then the picture went out. I still have sound but the picture won't come back on ? i got a the same problem to my tv p42hdtvida poor picture and got sound and i just bought to costco last oct. 2006 and my question is can i return this to costco i still have my reciept I heard a loud pop when I turned the set on.
I now have a dark picture only.
I have also had a problem with a background signal from my cable box being on the screen distorting the picture quality.

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  • Vizio Master
  • 19,396 Answers

Contact Costco, if this is a factory defect, you will have the TV repaired.

Posted on Mar 08, 2009

  • Ginko
    Ginko Mar 08, 2009

    The loud pop is probably one of the capacitors that has blown, if you get sound and no picture, this is probably on the main board or one of the sustain boards.

    The main board may be covered, but costco wont cover sustain board replacement unless you have an extended warranty.

    Contact Costco to find out if they cover the repair or not.

    If you have to repair at your own expenses you can find out

    replacements cost and purchase parts here

    Main board.

    Sustain board.




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