Question about KitchenAid KCM511 Coffee Maker

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Err2 msg question

I have a KCM511 .. a little over a year old. I am getting the err2 msg. I have done the on/off button reset, the coffee maker hasn't been stored in a hot or cold location, so it's the electronics. Can you answer me: What electronic part of this coffee maker is broken? and what is the cost of repair (on average?)My coffee maker works fine one morning and the next it keeps beeping error 2 message. What is up with that? I have had the coffee maker less than a year and I am so mad.

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Http://kitchenaidconversations.com/forums/topic.asp?TOPIC_ID=14441&SearchTerms=err+2
Cleaning scale from coffee maker DO NOT USE THAT MUCH VINEGAR! Put a tiny bit of vinegar in the carafe and fill carafe the rest of the way with water. Run that vinegar/water through machine. Using another container, fill machine with plain water and run that through. Repeat until the vinegar taste is gone. If you do not run lots of plain water through the machine after, your coffee will taste like...um...disgusting! Also, use a spell-checker before improving this posting.

Posted on Mar 08, 2009

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Did you try running a complete descale and cleaning cycle and leaving the machine unplugged for some time?

Posted on Mar 08, 2009

  • Ginko
    Ginko Mar 08, 2009

    Err2 is heating element error, that means either a fried motherboard or a bad heating element.

    Try first descaling heating element, if that does not work contact kitchenaid at 1-800-541-6390 to have the machine replaced.


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If you are getting err2 on the display. calle the customer service number 1-800-541-6390. since the coffee maker is still under warrenty, they will replace it. . They are probably getting a lot of calls with the err2 message. . Well, at least they are willing to replace it.

Posted on Mar 08, 2009

  • Starnley Johnwells
    Starnley Johnwells Mar 08, 2009

    they will replace it for you .hope this helps .if you need further help pls do let me know

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1 Answer

I followed the instructions you gave me for the ERR2 problem.. but still not working.


I have a coffe maker that is 1 week old, the model number is w10321647a, it is a cusinart make and I am unable to make coffee when I press the Brew buttion, I get an error message that is err2. I have unplugged the coffee and plugged it in a again and it is still coming up with err2 and no coffee. Please help!!

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Err2 display and no brew


The KitchenAid website states if it shows Err1 Err2 or Err3 try re-setting the power to the unit if it returns there is a problem with the electronics and Err4 is a stuck button. The Err2 is a heating element falure. Unfortunatley it may cost you more to fix than a new one. If it is less than a year old they may repair it under warranty but after a year your on your own. If you call them and complain that you have read a lot of other people online have the same problem they may repair it for you...Hope that helps.

Oct 03, 2009 | KitchenAid KCM511 Coffee Maker

1 Answer

Coffee pot does not work at all model KCM511ER-1 THE DISPLAY shows Err2


An ERR 2 may be cleared by a simple reset of the coffee maker. This means unplugging the unit and plugging it back in. When powered back on, select a brew function to see if the error reappears.

If it does, ERR 2 indicates an internal error with the computer of the warming plate. This may be covered under Kitchenaid's 1 Year Hassle Free Warranty. I would advise you to call Kitchenaid Customer Service to see what options are available to you. Repair is not recommended, as it is not cost effective for the company or the consumer.

Their toll-free telephone number is 1-800-541-6390.

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An ERR 2 may be cleared by a simple reset of the coffee maker. This means unplugging the unit and plugging it back in. When powered back on, select a brew function to see if the error reappears. This may take a few seconds.

If it does, ERR 2 indicates an internal error with the computer of the warming plate. This may be covered under Kitchenaid's 1 Year Hassle Free Warranty. I would advise you to call Kitchenaid Customer Service to see what options are available to you. Repair is not recommended, as it is not cost effective for the company or the consumer.

Their toll-free telephone number is 1-800-541-6390.

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1 Answer

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An ERR 2 may be cleared by a simple reset of the coffee maker. This means unplugging the unit and plugging it back in. When powered back on, select a brew function to see if the error reappears.

If it does, ERR 2 indicates an internal error with the computer of the warming plate. This may be covered under Kitchenaid's 1 Year Hassle Free Warranty. I would advise you to call Kitchenaid Customer Service to see what options are available to you. Repair is not recommended, as it is not cost effective for the company or the consumer.

Their toll-free telephone number is 1-800-541-6390.

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1 Answer

Kitchenaid coffee pot won't brew coffee reads err2


An ERR 2 may be cleared by a simple reset of the coffee maker. This means unplugging the unit and plugging it back in. When powered back on, select a brew function to see if the error reappears.

If it does reappear, ERR 2 indicates an internal error with the computer of the warming plate. This may be covered under Kitchenaid's 1 Year Hassle Free Warranty. I would advise you to call Kitchenaid Customer Service to see what options are available to you. Repair is not recommended, as it is not cost effective for the company or the consumer.

Their toll-free telephone number is 1-800-541-6390.

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1 Answer

How do i fix ERR2 on my Kitchenaid coffeemaker?


An ERR 2 may be cleared by a simple reset of the coffee maker. This means unplugging the unit and plugging it back in. When powered back on, select a brew function to see if the error reappears.

If it does, ERR 2 indicates an internal error with the computer of the warming plate. This may be covered under Kitchenaid's 1 Year Hassle Free Warranty. I would advise you to call Kitchenaid Customer Service to see what options are available to you. Repair is not recommended, as it is not cost effective for the company or the consumer.

Their toll-free telephone number is 1-800-541-6390.

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1 Answer

Kitchenaid mod#KCM511 - error 2


An ERR 2 may be cleared by a simple reset of the coffee maker. This means unplugging the unit and plugging it back in. When powered back on, select a brew function to see if the error reappears.

If the code does reappear, ERR 2 indicates an internal error with the computer of the warming plate. This may be covered under Kitchenaid's 1 Year Hassle Free Warranty. I would advise you to call Kitchenaid Customer Service to see what options are available to you. Repair is not recommended, as it is not cost effective for the company or the consumer.

Their toll-free telephone number is 1-800-541-6390.

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2 Answers

I have Err 4 on my coffee maker... help


If “Err4” appears on the brew
timer display:
A button is jammed. Unplug the
Coffee Maker, press each button
several times, then plug the Coffee
Maker back in. (If the Coffee Maker
has been stored or used in a cool
environment, warm the unit to
normal room temperature before
doing this.) If “Err4” appears again
on the display, repeat this procedure.
• If “Err1”, “Err2”, or “Err3”
appear on the brew timer
display:
Press the On/Off Button to reset the
Coffee Maker. If the error codes
reappear, there is a problem with the
Coffee Maker electronics. Please refer
to the Warranty and Service section
beginning on the following page.
If the problem cannot be fixed with
the steps above, please refer to the
Warranty and Service section
beginning on the following page.

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9 Answers

Err2 msg question


Wow! When I googled "KitchenAid Coffee makers" I didn't anticipate finding an actual link to err2 codes. Here's obviously a universally defunct product - you know... a lemon! Bajillions of people would not be blasting KitchenAid all over the internet for their "one year receipt or we'll give you a coupon towards the purchase of yet another lemon" offer! This is a joke! I just hung up from visiting with 3 customer service reps. Two from KitchenAid, and one from Whirlpool. Although the men were considerably nicer about saying nothing than the woman "supervisor" was... being nice and being smart proved themselves out to be two entirely different things. Apparently this is a company that would rather leave infuriated customers everywhere empty handed and without a receipt... for a faulty product they'd purchased or been gifted with, than to simply do the right thing when they discover they've produced an inferior product. Customer service at its finest! I love the listed "solutions" to this run-away coffee maker problem! Call the nice people and IF you can dig out a receipt or make one up or WHATEVER... and IF it's within one year... they can kindly offer a viable solution. Replacement with the SAME coffee maker! Buying one lemon is one thing. Buying a second lemon just because it's gonna cost $90 instead of $130 is... a really inept suggestion for KitchenAid/ Whirlpool to make! Wonder if Whirlpool or KitchenAid have ever heard of that word: "RECALL" --- when enough people are unhappy, one would think a company with any concern for customers would have responded long before now. It's shocking to see how long the complaining has been going on. Great job KitchenAid! Way to do absolutely nothing... right!

Mar 30, 2008 | KitchenAid KCM511 Coffee Maker

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