Question about GE 25952EE1 Cordless Phone

1 Answer

No dial tone

I unhooked my phone from the phone jack to paint around it and when I plugged it back in there's no dial tone on any of the phones. I lost my owner's manual to find out what I need to do. Do I have to set it all up again or what?

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  • Anonymous Apr 09, 2009

    Same problem...none of the phones (base unit and 2 others) have a dial tone, although you can hear some very faint noise in the background if you turn it on to "talk." They all worked until we unplugged to clean and paint areas in the house. The batteries all seem fine and we've made sure the phone lines are all seated securely. Can't find our manual.

  • Anonymous Mar 27, 2014

    i lost my dial tone

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  • 505 Answers

You need to see if all cords are connected right or try replacing the phone cord or even the service in your area is down this happens

Posted on Mar 09, 2009

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1 Answer

No dial tone


  • First, try to check every telephone line is properly plugged into its phone jack. If you have a problem with just one phone, plug a different phone into that jack. If the second phone works, the problem lies in the first phone.
  • Then unplug each phone and answering machine in your house, one at a time. Wait 30 seconds after unplugging the first device. Pick up another phone to see if there's a dial tone -- if there is, then the first phone may be faulty. If not, continue unplugging phones in the same way and check for dial tone. If you find a phone that doesn't work, plug all your other phones back in and see if they work properly. The faulty phone should be replaced.
  • or disconnect the plug from the test jack inside the exterior box. This disconnects your inside wiring from phone company's line. If you have more than one line, select the test jack for the line that is causing the problem. Plug your phone into the jack; this plugs you directly into the phone company's line. If you have a cable modem, plug the phone directly into the jack on the modem.
  • Then pick up the phone receiver to see if there's a dial tone. If there's no dial tone, the problem is with your outside wiring. If there is a dial tone, the trouble is caused by your inside wiring, equipment or jacks.
  • Hope it will help you. Thanks for using FixYa.
  • Oct 19, 2011 | Lands Phones

    1 Answer

    I just installed a replacement At&t EP 5962 2 line, answering answering device telephone. Line 2 does not get a dial tone. I installed it into proper / same as before outlets and both lines light...


    There may be damage to the wiring of line 2 (either in the building or on the phone). Are both lines wired to one jack or are they separate? Do you have any other jacks that have line 2 connected (preferably as single line jack) in the building?

    I like to use an old single line corded phone that does not use a power adapter. (As long as the EP5962 corded base will work without power (POTS), it might work for the tests below. You might want a simpler phone to carry around.)

    If the lines have separate jacks, try switching line 1 and line 2. (Connect your Line 2 jack to the Line 1 input on the phone and vice versa.) If line 2 doesn't give a dial tone when connected to line 1, see the next set of tests. Otherwise, contact AT&T if the phone is under warranty. These phones are not meant to be user-serviced. Alternatively, plug in a different phone to the line 2 jack to test for dial tone.

    Next move to another jack with line 2. Check if you have dial tone at that point. (If you do, you know the problem is at the first jack or the wiring to the jack.)

    If there is no dial tone at the next jack or you do not have another jack for the line, find where your telephone service comes in. Open the service box and determine the type of connections in the box. If you are lucky, you will find RJ-11 jacks for the incoming service. Plug in your test phone and check for dial tone. If you have no dial tone or can't check the service, then contact your telephone company. They will test your line and fix it free if the probIem is outside.

    If you have a dial tone, then it's an inside wiring problem. Inspect the visible wires for damage. Open the faceplates for the jacks and check for loose wires. There are two types of connectors. Screw type connectors need the wire stripped back a little then wrap around the screw and tighten. The other type is a punchdown jack. To repair a loose wire in this, you will need a punchdown tool. These are often available in hardware/home improvement stores in the wiring section. http://www.lanshack.com/wire_phone_jack.aspx has clear pictures of the wire color to pin pattern.

    You may want a professional to check the wires inside the walls. Your phone company will fix problems for a fee.

    Damaged DSL filters on one line could be the cause. Similarly certain animals may have chewed on the specific wires somewhere in the line.

    I hope this helps.

    Cindy Wells

    Jul 23, 2011 | AT&T EP5962 Phone

    2 Answers

    Error message CHECK TEL LINE my phone line is connected and i followed all the right steps to connect my handset to the base HELP!


    This sort of issue requires you to check if the base or the phone line has a problem.

    I prefer to use an old corded phone for testing. I also get a new RJ-11 cable. Unplug your phone base from the jack and check for dial tone when you plug in your test phone.

    If you get a dial tone on the test phone, try the new cable with your cordless phone. If you still get that message, then the phone has failed. If it is under warranty, contact the manufacturer for repairs. If it is out of warranty, then determine if it is worth fixing or replacing. These phones are not designed to be fixed by the end user.

    If you do not have a dial tone, take your test phone to another jack on the phone line. Check if there is a dial tone at that point. If there is a dial tone, the problem is at the first jack or the phone line to the jack.

    If you still do not have a dial tone at the second jack, find where your telephone service comes in. Open the box and determine the type of connection used. If you are lucky, it will have RJ-11 connections. Plug your test phone into the jack and check for a dial tone. If you do not have a dial tone at this point, call your telephone company. They will fix the problem for free. If you find that the connection is not an RJ-11 type, call the phone company and have them test the line and repair it if needed.

    If you have a dial tone at the service box, then you have an inside wiring problem. Inspect the visible wires for damage. Open the faceplates for the jacks and check for loose wires. There are two types of connectors. Screw type connectors need the wire stripped back a little then wrap around the screw and tighten. The other type is a punchdown jack. To repair a loose wire in this, you will need a punchdown tool. These are often available in hardware/home improvement stores in the wiring section. http://www.lanshack.com/wire_phone_jack.aspx has clear pictures of the wire color to pin pattern.

    You may want a professional to check the wires inside the walls. Your telephone provider will do this for a fee.

    I hope this helps.

    Cindy Wells
    (who has had outside phone line problems due to rodents chewing on wires, road crews digging just a little too much, and lightning damaging a DSL filter.)

    Jul 07, 2011 | Uniden Cordless Phone

    1 Answer

    Handset doesn't have dial tone. says check TEL line.


    For this type of problem, you need to isolate the issue. It could be the phone, the inside wiring, or the outside wiring. I like to use an old rotary phone for testing but any basic corded phone should work. Get a new RJ-11 phone cable as well.

    Unplug the base unit and plug in the test phone to that jack. Check if you get a dial tone. (Try a new cable if the initial one doesn't work.) If your test phone has a dial tone, then the problem is isolated to the cordless phone. (If the test phone works with the new cable, do check if Uniden works with that cable.) Modern phones are not designed to be fixed by the consumer. If the phone is under warranty, contact Uniden Customer Service. (Otherwise decide if the costs are worthwhile for you; there will be a significant delay before the phone is returned/replaced.)

    If you do not get the dial tone, you need to track down the wiring issue. Next move to another jack on the phone line and check if there is a dial tone on your test phone. If there is a dial tone, you have isolated the problem to the jack or the wiring to the jack.

    If there is still no dial tone, find where your telephone service comes in to your building. If you can, open the box. Determine the type of connection used there. If you are lucky, you will find a RJ-11 jack for your phone line. Plug in your test phone and check for a dial tone. If there is no dial tone, contact your telephone provider. They will fix this outside problem for free.

    If the connection is not a RJ-11 jack, you will need to call the telephone company so that they can determine if the problem is inside or outside.

    If you do have a dial tone, then the problem is with the inside wiring. Inspect the visible wires for damage. Open the faceplates for the jacks and check for loose wires. There are two types of connectors. Screw type connectors need the wire stripped back a little then wrap around the screw and tighten. The other type is a punchdown jack. To repair a loose wire in this, you will need a punchdown tool. These are often available in hardware/home improvement stores in the wiring section. http://www.lanshack.com/wire_phone_jack.aspx has clear pictures of the wire color to pin pattern.

    You may want a professional to check the wires inside the walls. Your telephone provider will do this for a fee.

    I hope this helps.

    Cindy Wells

    Jun 21, 2011 | Uniden Cordless Phone

    1 Answer

    Hi. I have no dial tone on my corded and cordless phones. When someone calls they get a busy signal. What can I do?


    There might be another phone off the hook. Check all phones and jacks by removing phone plug from wall jack one at a time and check for dial tone after each one if there is no dial tone plug back in and move to next phone I would try to remove cordless phone first (the cordless phone hub) By the way you only have to remove phone jack data wire not 110 vac power . Hope that helps

    Feb 08, 2011 | AT&T Lands Phones

    1 Answer

    Not able to ring out or recieve calls on landline 01772465172


    Is there a dial tone? Have you tried plugging in outside in the NID(phone box) on the side if the house. Take a corded telephone out to the box if it has a test port to plug into. If it does, plug in. If you have a dialtone, then the problems inside with either the station wires or jacks, or other equipment that is plugged into the jacks. Remove all devises from the jacks if trouble is inside and take a known working phone and plug it into a jack. if it works, plug in another device, so on and so on. Be sure to check dial tone, break dial tone by pressing a button. Hang phone up and see if dial tone has returned. If not, then that piece of equipment is bad.
    If no dial tone at the NID, then call in a trouble report of NO DIAL TONE to the telephone company of cable provider. To save money if trouble is inside, purchase the inside wiring maintenance plan and then have them come work on the phone lines. After the service is restored, call and cancel the maintenance. $5 and you're back in service, provided that's all the teleco charges for wiring maintenance.

    Nov 30, 2010 | Lands Phones

    1 Answer

    Unhooked phone jack from back of KX-T7625 Corded Model and when I


    Should just fire back up again, are you sure you put lead in correct socket? sorry if it seems a silly thing to say , but it is a common problem. Try resetting the system if the connections are correct.

    Jan 10, 2009 | Panasonic KX-T7625 Corded Phone

    1 Answer

    Main line has gone dead throughout our house 619-443-1066. We must have the line working as to medical assistance that is necessary for 2 members in our home.


    hi,

    outside somewhere on your house is a grey telephone box, open it up with a screwdriver and look inside. your looking for a phone jack, this is where you plug a spare phone in to diagnose wether the problem is inside or outside. the phone jack may already have a small phone jack plug plugged into it, this goes to your house. unplug that and swing it out of the way. use a spare phone and plug it in there. If you plug the phone in and you dont hear a dial tone use your cell phone to call the phone company and tell them what you just did and your problem is outside. If you do hear a dial tone your problem is from the box to the house and for right now you can use an extension cord to run it inside untill you find where your problem is. When you have time you can start troubleshooting by plugging that house plug back into the grey box and unplugging ALL phones and equiptment and start checking every jack in the house to see if you have any dial tone, if you dont have a dial tone anywhere and when you call your phone line its busy that could mean you have a short, if it rings off the hook then you have a broken line, the wire colors in question are RED and GREEN and line 2 are usually yellow and brown or another color, and all of these cant touch or be crossed or you will have a shorted line. If you have kids you might want to check their room to see if theyve been playing around with the jack or jacks , a visual inspection with a magnifying glass and a flashlight into the jacks should show no metal contacts bent or overlapping. taking the covers off the jacks should see those wire colors securely wrapped around the designated wire bolt posts. If you need more assistance write me back
    good luck

    J

    Aug 05, 2008 | Lands Phones

    1 Answer

    Bell phone


    is your computer hooked up dsl or dial up? unplug all the phones and computer from the phone jacks.plug a corded phone into the jack and check for dial. if you don't have dial tone, call your phone company. if you do have dial tone, plug everything in one at a time and see if the phone line goes dead.if it does, the last thing you plugged in is the problem.
    wg

    Feb 10, 2008 | Lands Phones

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