My printer HP 3920 showing message "The Carriage is stalled".Please guide me in this regard

Hi,

Make sure that you have tried the steps in the following web link:

https://support.hp.com/in-en/document/c01287261

If the issue persists, then this is a hardware issue. From my experience Carriage Stalled errors are usually due to a hardware failure.
Regards,
Dr. Tony

The Carriage Jam error message displays on the control panel display. The print carriage, which holds the ink cartridges, stalls against the left side of the printer. A paper jam might have occurred previously.

The printer may be faulty. I suggest you return it to the supplier to have it fixed or replaced under warranty. If you try to fix it yourself you may void your warranty.

i get this message on my printer
carriage stall clear carriage obstraction

i change the prints head and the colours catrage and still have the same message
can u help me

first of all please go ahead and disconnect the power cable from the back of the printer
press and hold the power button for 20-30 seconds
reconect the power cable back to the printer
check if there is any paper stuck inside the printer
try and move the carriage manually (carriage is the station where the cartridges are installed )
follow the steps :
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01434520&tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=3645100&lang=en
and stil if nothing happens uninstall and reinstall the cartridges:
and check if everything is working fine
if still the same problem happens contact HP since this being an hardware issue they will probably replace the printer for you if its under warranty:
let them know what have we done and they will go ahead and replace the printer for you
HP TOTAL CARE:1800-474-6836


thanks for your question to serve you
hope this fixes the problem for you

Thanks
Regards
Hamid

Any more info?
Has it been printing ok until now? Has it not been used for a while?
Try turning off printer, then re-boot computer.
If still a problem, open the top of printer and put ONE drop of fine oil (sewing machine pref) on the two metal rods the carriage slides on, then turn on and off printer after closing lid, carriage should move.
Try printing again

restart ur colors bro

Hi,

Please Click Here and follow the instructions on the document to resolve this issue.

See http://fixyourownprinter.com/forums/inkjet/42029
"Carriage Stall or Jam" by Stephen
Clean encoder strip with clean water, clean rod with denatured alchol you can get at Home Depot and lube with Synthetic Lubricant that you can purchase at a gun shop for about $4.

i believe that u havent install all the latest uptades of the printer...!


u can find all the drivers HERE

dont forget to vote!!
Stratos