Question about Philips GoGear HDD075/17 MP3 Player
Some slightly older laptops generally do not have enough power to make an mp3 player properly function. Make sure the USB ports on the laptop are USB 2.0. Also, the Go Gear HDD series had a proprietary adapter which required you to plug it into the computer and the wall simultaneously. Do you have the proprietary adapter?
Posted on Mar 25, 2009
Your laptop has to have a USB 2.0 port. Many laptops do not even have enough power to properly run an mp3 player. If your laptop is definitely compatible, here is the method to force recognition (note: the Philips HDD series of GoGear needs a proprietary adapter, so if your model # starts with HDD, make sure you have the original adapter):
Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.
Posted on Mar 26, 2009
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