Question about Microsoft Windows Media Player

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Cant burn anymore????

I have been able to use windows media player on my acer laptop to burn cds since i bought it last year, until now that is, when i try and push burn it tells me to connect a driver, when i went to where the driver was located on the computer, there was a message saying "windows media cannot locate the device driver it may be corrupted or missing ,error 39" it hasnt been removed and im at a complete loss as to what to do about it, any advice you can give would be greatly appreciated.

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Microsoft Windows Vista loadTOCNode(2, 'resolution');

  1. Click Start Collapse this imageExpand this imagecant burn anymore???? - vistastartbutton.jpg, and then click All Programs.
  2. Click Accessories, and then click Run.
  3. Type regedit, and then click OK. Collapse this imageExpand this imageIf you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
  4. In the navigation pane, locate and then click the following registry subkey:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
  5. In the right pane, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 8.
  6. On the Edit menu, click Delete.
  7. When you are prompted to confirm the deletion, click Yes.
  8. In the right pane, click LowerFilters.

    Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
  9. On the Edit menu, click Delete.
  10. When you are prompted to confirm the deletion, click Yes.
  11. Exit Registry Editor.
  12. Restart the computer.
Now go to the "Did this fix the problem?" section. uparrow.gifBack to the top Microsoft Windows XP loadTOCNode(2, 'resolution');
  1. Click Start, and then click Run.
  2. In the Open box, type regedit, and then click OK.
  3. In the navigation pane, locate and then click the following registry subkey:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
  4. In the right pane, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 7.
  5. On the Edit menu, click Delete.
  6. When you are prompted to confirm the deletion, click Yes.
  7. In the right pane, click LowerFilters.

    Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
  8. On the Edit menu, click Delete.
  9. When you are prompted to confirm the deletion, click Yes.
  10. Exit Registry Editor.
  11. Restart the computer.

Posted on Sep 07, 2009

1 Suggested Answer

RescueTechLA
  • 2653 Answers

SOURCE: have tried to burn cds from itunes which i

Try installing this, then reboot your computer.

http://www.gearsoftware.com/downloads.php?dir=updates/windows/drivers/&file=Driver_Installer_x86_x64.exe


Let me know if it works, otherwise I'll suggest something else.

Best of luck!

Posted on Feb 25, 2009

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