Question about Sharp ZQ-590

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Need to change the batteries

Have put new batteries in and it will not work , batteries have been tested and are good .do we have to reset

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When you replaced the battery did you flick the swich, on the back, to replace battery. Then after flick it to normal mode then you should be away. If it askes you to wipe memory select no.

Posted on Mar 10, 2009

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hi thanks for using fixya!

If you cannot really turn on the power of your Imate, even if you are charging it, make sure you are using appropriate charger! Once you have a chance to turn the power, try to make a hard reset. Or better if still not charging, try to recharge it using your USB cable and connect it to your pc or laptop.

And about the battery, usually it will not last for a year, atleast 6 months we need to change the battery especially PDAs, to have the efficient performance of it. Try to buy a new battery and test it. If still not work, perhaps you have a problem with the charger.

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Please rate my solution positively! thanks!

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My Q cuts off calls and callers' IDs


Freddie quia,
Hi and thanks for asking us.

Before you take the Q into your local dealer you might try the following. First, reset the Q. There are muliple ways of doing this. First, I would try removing the battery for about 60 seconds. Then put the battery back in and turn on the phone. Also, maintain good battery care. The Q uses quite a bit of juice and the battery needs to be constantly maintained. You may try resetting the battery. The way to do this is to allow the battery to discharge completely. Then recharge it fully, then discharge it completely again. Do not leave the battery plugged into the charger past the time it is fully recharged. Doing this can damage your battery and reduce the life of your battery. Believe me from experience, when I did not take care of the batteries for my Q it did all kinds of weird stuff.

Second, make sure you have not added any new programs to the Q. You may even try removing all programs and reinstalling them. Start, settings, remove programs, select program to remove and select "yes".

If you are still having the problem, then you may have to try a master reset - Start, System Tools, Master reset. Caution: if you complete a master reset all of your personal information will be lost***

Now, if you fix the problem with the missed calls and caller id, and your sound still does not work, then they are two separate issues. Take a good look at all of your sound settings. I know you have probably already done this. but before you take your Q into the dealer at least make sure you have looked at yoru profiles and speaker settings. you can check your sounds by Start, sounds, then look through every option to make sure it is set to an appropriate setting to ring. If it is marked none, then you will not recieve a ring for that option. For profiles, go to Start, Profiles, choose outdoor for the loudest. You can also change what each profile sounds like: Start, Profiles, Menu, Edit. You can set your ring type, ring volume, etc.

I hope this helps :)

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Red LED light means a major problem at the charging of the battery.

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It's more likely that the red light will appears again, but leave plugged it. Sometimes will start charging and blinking with orange color after 30 minutes or so. After that, it will work normally.

2. Use other good working battery to test it.

3. If the above two steps fail, then there is a good chance that the mainboard has a problem, and needs to be fixed or replaced.

Best regards,

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1 Answer

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I think the cost of a mobo and battery would end up costing more than a brand new pda.

If you are handy with a soldering iron, check the solder points for the battery and the ac port....don't know if they could have rusted or even lifted because of the water damage.

Aside from that, I wouldn't know what to check. I think it's amazing your pda works at all.

Also, there is a guy by the name of Chris Short...just google him. He does a lot of Palm repairs for reasonable prices, and he has good customer service.

Goodluck.

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