Question about Nokia Cell Phones

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Filmed video footage, played it back and it was perfect!
I then change the file name (i doubt this is the problem), turn turn off my phone and now the video WONT PLAY.

Nokia displays the message ''File format not supported''

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  • jodav1000 Mar 09, 2009

    Hello d3nn15

    This message ''File format not supported'' has also appeared with the original default file name.

    I found other people with the same problem:

    (taken from: )

    FISHSKIN: "Hi all, i recently had to save images to my nokia 64mb mmc, when i try to retrieve images and clips from card, it tells me "file format not supported", files are either 3gp or jpg and i really cant afford to lose some of these photo's, i have tried moving from folder to folder on phone, downloading via data cable, sending to other phones etc etc but i cant get anywhere, what can i do next? all help and comments much appreciated, Thanks... "

    REPLY: From your description, it doesn't seem like an MMC problem. It's probably just that the file format cannot be recognized by the phone's player, perhaps because the files have incorrect file extension. For example, GIF file with .jpg extension.

    Another thing, if you can play the files on your computer, then just use your computer?

    FISHSKIN: Thanks for reply, however the problem is that i cant get them to my computer, cant view them on phone, cant send to anyone, cant print via card reader, but the photos were taken with this phone, saved straight to the mmc as phone memory was full, i was able to view them at time of taking, after about 30 seconds, little icon turned to question mark and "file format not supported" is displayed when i attempt to open files. If taken with this phone, saved as jpg and gp3 format's, files still have a physical name and size, so surely theres a way to save them?. They are very precious family photos that i really dont want to lose, pleaase help, i know someone here can!...

    REPLY: Well, seems like the files are corrupt.

    You said you tried printing via card reader, how about copying the files to your computer using the card reader? (Take out the MMC from the phone)

    Other than that, I'm out of ideas. Perhaps others can help?

    FISHSKIN: Yes, the files are corrupt, but as they still have physical attributes, name and size, surely theres a way i can do something with them, card reader or data cable wont let me move, copy, print etc but i dont wont to give up on these photos, I know someone on here can help, i just need to find that person, if you come across an expert, please point them in my direction, i need all the help i can get!!. Thankyou

    posted by jodav1000.


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When you changed the file name did you change the name beyond the dot , for instance ,family movie.3gp to family movie
Its seems like you have lost the file extension ,just re type the name to whatever.3gp..

Posted on Mar 08, 2009

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