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Find the program in the program list or on your desktop after you've installed and right click it. Then choose properties. Then click the compatibility tab. Then under settings select "Run in 256 colors" and "Run in 640 x 480 screen resolution"
It won't look as crisp but it will run. I've used it no problems in Windows 7 after doing this.
If you still have issues Windows does offer you the option of trying to tell it to select settings for an earlier version of Windows but I didn't have to do that so I can't speak to what that does.
Confirm that the CD drive is not a CD-ROM dive and the CD you are trying to open is is not a DVD. CD-ROM drive wil not open a DVD ROM and in some cases will cause the system to stop responding if youtry to run it.
according to the manufacturer no, however windows xp has a compatibility wizard that you could try. Might have to install in compatibility mode and run the program in compatibility mode as well. I had to do this with C&C red alert back in the day...
First ensure you purchased the full version and not just the demo, in which many features are non operative, in that case it will be normal. Most probably the disk is dirty, defective or scratched. If it is dirty you can wash the cd in cold water (no soap or cleaning products), and then dry well with a soft cloth, taking care not to leave hairs or wet spots before trying again.