- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Mine does the same thing. Press eject then press and release the face of the tray. I have also had luck with gently prying a corner of the tray face after pressing eject. One other is once you get the tray out, remove the tray face.
Yes, it was a piece of the addhesive dot that was stuck to the back of the disk. I unplugged the unit (of course), removed the 10 screws holding the cover on the chassis and that exposed the disk in its tray. I could not manually open the tray still, but I was able to remove the tape dot from the disk while it was still in its tray. All is well now.
This usually happens when you close the drawer with no disc in it. There is a strong magnet inside the DVD-drive that keeps the spinning disc in the correct position. But when the drive is empty, the magnet is connected to tough to its counterpart (no disc in between) and the worn out motor and/or transmission (belt) is not able to pull them apart in order to open the disc tray.
How to fix - "brute-force-attack":
Press OPEN and give the disc draw a couple of decent slaps (or snap at the tray cover with your forefinger) until it opens. Repeat procedure, if motor stops before drawer is open.
How to fix - "high-tech-approach":
Disconnect power chord. Locate the slot provided at the bottom of the device, near the smaller, left clip holding the front panel. Insert a screwdriver into it at the far right (when viewing from the front), so you can push a small white plastic-lever-thingy (can be seen thru the slot) to the far left. Now the tray is partly opened and can be pulled out completely.
Don't you never ever close your old machine with no disc in the tray - or just start over again...
I just found on the Philips website a file to download and have the DVDR use to update itself to fix that problem and a few others. I've not tried it yet but will be doing so tomorrow. It's worth a shot.