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I am trying to get my laptop to connect to the internet, I've got my router all setup just fine. The laptop shows my network on the available networks. But once I click to connect it says it cannot do so. I've got the Acer Aspire 5735/5735Z/5335 series with the Atheros AR5B91 Wireless Network adapter, running Windows Vista. What can I do?

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  • msthenson Mar 08, 2009

    You do not seem to understand. The router is working fine or else I wouldnt be able to be on this page. I am on my desk top computer now. The problem I am having is from my laptop. It doesn't connect to the router wirelessly. It says that it cannot get access point from the router.

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This happened to me once. you may try making sure that the internet you are using is connected correctly, if you have a desktop connected to the same router, than make sure the internet is working, and that ou internet provider isnt screwing up. thats how i fixed it. good luck...

Posted on Mar 08, 2009

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HI! I bliv u are having some issue setting up ur router.. I will be more than glad to assist u. . here are the steps u need to do:
1. press the reset button on the back of the router for 20sec..while pressing the reset button, unplug the power plug and after 2secs while pressing the reset button plug it back in and press for 30secs after that unplug the router for 15secs then plug it back in..once all the lights are solid and ok
2. connect the ethernet cable to port1 of the router and the other end to the lan port of your computer..
3. pull up ur browser then type at the url:192.168.1.1.or 192.168.0.1 or u can check the routers default gateway by right clicking the network icon on the lower right of your task bar and click on status and it will show the ip address of the computer, subnetmask and default gateway, the default gateway is the routers ip address, once u type in to the url, it will ask u the username and password, by default the username is admin and the password is 1234 or just leave it blank
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a. if ur isp is a cable company, normaly u need to do a mac clone on the router setup page by cloning the computer that is reg to the cable company, how to determine it. ex. the computer that is reg to the cable company is a desktop or laptop, if this computer is connected to the modem directly and u can access internet.
b. once u determined it u need to connect this computer directly to the router and do a mac clone and set ur internet settings to auto-dhcp..then save the settings and after that, unplug to the power of the modem and router, plug in 1st the power of the modem then once all lights lit, plug in the router, then once all lights lit, try to pull up a browser that ur computer is connected directly to the router.. ur cable connection shud be, cable from the modem will go to the WAN port of the router and connect ethernet cable on port1 going to the lan port of the computer..once u can access the internet, u can now access again the setup page of the router by typing at the url:192.168.1.1 and u can setup the wireless settings, u need to create a ssid or wireless name and a security..
5. If ur isp is a dsl normaly they give u a username and password to connect to the internet, ur settings on the router should be PPPoe
6. If ur isp gives u a static ip address settings, u need to set the router to isp setup.
a. how to check the isp of the isp given to u..
1. click on start
2. run
3. type cmd
4. it will show a dos prompt
5. from the dos prompt type ipconfig/all
6. it will list the ip address, subnet, default gateway, dns server
this settings should be type in to the settings on the router for static ip addressing..
7. Once your done on the internet setting, go to your wireless connection settings and you can create a wireless network name or ssid, set a security by selecting wep, wpa, wpa2.
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9. If you are going to hook up your desktop to the wireless connection, you need to install a wireless network adapter, install the driver and do the same thing as u did to the laptop, for the desktop no need of turning on the wireless switch, once you install the driver correctly, it will show a network icon..
if you have any query pls feel free to get in touch.. good luck

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1 Answer

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Hello write 1tune2,

1. Using a computer wired to the router, please open any web browser like Internet Explorer or Netscape Navigator.
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Note: If it doesn't take password as the password, you might have changed it when you have run the NETGEAR Setup CD so please try other passwords. If you can't remember the password, you need to reset the router and run the Setup CD to reconfigure it.

4. Click the Wireless Settings under Advanced tab.
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6. Click the Wireless Settings under Setup.
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Note: Do not change the SSID if there are already other wireless computers that can connect to the network.

Other factors that you may consider when you are not able to view any available wireless network.

a. Switch for the wireless adapter is turned off.
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