My computer crashed while I was scanning for virus with "AVG" and
I clicked on something that gave me a warning that this may crash my computer so I immediately clicked to get out of there but it crashed my computer anyway.
I completely lost word perfect 11 and outlook express. No matter what I try to download it will not work. Sometimes it will give a message "cannot initialize" or "file not found".
What I want to know is this: How can I fix this problem IF
I cannot even download a trial program or anything that would fix this because....... I CANNOT DOWNLOAD ANYTHING!
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You may have picked up a virus with this download. Scan your computer with an anti-virus program (AVG has a good free version of it's program). and hope it finds something to eliminate. That's one of the pitfalls of downloading free programs from the internet. Download the AVG program from MajorGeeks.com. I've never been burned with any of their downloads.
For AVG, you have to download an installer first from www.download.com and then download and install AVG. Alternatively download Avira on a dofferent machine and copy to your PC and install. I doubt if you can download AVG with this new system of installer.
If Azureus opened and started downloading something, chances are it was an automatic update for it, and not a virus. Azereus is a pretty reliable torrenting program. Anyway, what you can do is download combofix. Then boot it in safemode with networking and run combofix. It should clear off any viruses you may have and fix your problems. Also, you may want to consider changing Anti-Viruses, as AVG, while decent, isn't always that reliable.
You have a virus that is why it is crashing and that is why the popups. You have at least one type of virus called adware. That's what the pop ups are, virus causes popups and won't clear. If you do not have any anti-virus software you can download one for free. Google AVG Free Virus and it will take you to the AVG website. Download the AVG anti-virus and run it. If its not infected too bad it will clear it up. If not then you will need to back up all of you documents, favorites and email. Wipe all the data off your hard drive and then re-install Windows. If you have any questions let me know. Please rate this solution.
I suggest running a full system Virus scan with AVG or AVIRA both you can get for free. Remember to uninstall your current virus software before you install new or you can crash your system. Once you have completed the virus scan. Restart. If any virus's were found run it again untill there are none reported. Pain I know.... once you have no reported virus's then run combofix...I guarantee this will fix your issue. Download ComboFix from [url=http://www.techsupportforum.com/sectools/sUBs/ComboFix.exe Cnet.com will have AVG or Avira...