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Blow out the sensors with some compressed air, Using a can of compressed air, look for the sensors that detect the paper and give them a blast or two, then try it, it may take a couple of tries. This may also be a good time to lubricate the cutting heads, if it is a good machine with metal heads a light oil applied to paper then run through the shredder will pass the oil onto the heads. A shredder oil or light oil like 3 in 1, these usually have a narrow nozzle to limit the oil flow, draw lines, do a picture or spell your name on the paper with oil and shred it. You have just serviced your shredder. If it is a less expensive shredder with plastic heads, shredding a couple if sheets of waxed paper will pass the wax onto the cutting heads reducing friction.
It is probably a gear that is not longer connecting or is worn so will not turn the teeth. It is a little known fact that shredders need to be lubricated at least annually as the fine paper begins to clog the teeth over time and can over-work the motor. Solution if this is the case - purchase a new shredder and some lubrication.
There is a paper sensor at the throat of the machine that turns the machine on when it is activated by the paper when the paper is inserted. Something has happened to that sensor. Unplug the machine and remove the shredder head from the basket. Use a screwdriver to remove the screws at the bottom of the shredder head and open the shredder head. Look where the paper is fed into the machine and you will see the sensor. It may be unplugged/wire broken/sensor flag broken off... You'll know what to do when you identify the problem.
I have had the electric eye come out. they kind of lock in there. I have had a couple push back. I had to take glue the electric eyes into the slot. like I said I have had this happen on two fellows shredders. good luck
I have a model PS-026/B1 which has a safety switch that detects when you have the shredding head sitting on the basket or not. If not positioned correctly or, if switch is now damaged/defective, this will prevent power from activating anything.
Make sure the unit is unplugged from the wall and look at the center of the blades and there is a little switch that senses when you insert a piece of paper into the shredder. That switch is stuck in probably by a piece of shredded paper, clean out the area and that should fix your problem.
If you prefer the convenience and don't mind the extra cost, you can buy shredder lubricant sheets at an office supply store and follow the directions on the package.
Or for a far less expensive method, buy a bottle of generic mineral oil (or baby oil) in the drug store. Spread 1/2 tsp of the oil onto a piece of letter size scrap paper, and run the oiled paper through the shredder. Then run the shredder in reverse for a few seconds and in forward for a few more seconds to spread the oil over the shredding cylinders. That's it.
I have the Fellowes shredder oil. The bottle has ABSOLUTELY NO instructions on how to use it. I used to drizzle oil in on the cutting blades through the feed slot on top, grumbling all the while because it was so messy. Then I got this tip: Once a week squirt oil on sheet of paper that will be shredded. Do 3 or 4 sheets. Or do it each time the machines stops for its cool-down period. I run the oily shreds into a separate bag because I recycle my shredded paper and want to keep it clean.