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Trend house call free virus scan will not work

I use to be able to run the free micro trend house call virus scan but now when I click launch it stays idle. I have tried several times in the past few months and it will not work.

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  • nana_pam Mar 08, 2009

    After I select launch in the free trend micro house call virus scan the screen is idle and I can not make any selections. I can not reload the software.

  • nana_pam Mar 08, 2009

    Several months back I had a virus that wiped out everything. We did a restore.

    I do not recall being able to run this scan since then. If I did it would have been one time. I don't recall. I have tried over and over.

    I went to the internet and selected try the new 6. version and it acts like it is going to install but then becomes idle.

    Maybe I have the virus back? If so I'm not sure what direction to take.

  • jackier1964 Mar 20, 2009

    I was using house call free scan 1x a month and now cant use it,all it will do is stay idle no matter how long I leave it on

  • ahicomputer Apr 02, 2009

    Trend Micro Housecall goes idle before it starts... I see this problem on many computers at several locations... I think the webpage and/or program no longer work....

  • Anonymous Apr 22, 2009

    I can get to the scan part, then it says jre is not installed or enabled, which it is, and the active x version, stops on transferring information and gives the message that it cannot transfer information.

  • Anonymous May 22, 2009

    trend house call free virus scan will not work

  • Thomas F. Schneider May 11, 2010

    Can you RESTORE your windows to a date before this happened? 


    Can you download the Free antivirus from the internet and then reinstall it? 

  • Thomas F. Schneider May 11, 2010

    Reload the antivirus software.

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You likely had a free download whcih came with your computer. It expired. See the weblink if you wish to download it again.

http://us.trendmicro.com/us/downloads/home-and-homeoffice/

Posted on Mar 08, 2009

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How do I get micro trend off my system w/o password


Greetings,
First thing I would do in your case is get a free program that will delete files and erase them completely. Click Here for that. Now I would go to control panel and go to add or remove programs if Windows 7 your using go to control panel select programs and features.
Find Micro Trend and remove it from your programs. If it will remove all the files then go to Windows Security Essentials. This is that easiest and free anti-virus software and I use it without a hitch. For those of us who do not like to spend or waste money on virus software that is over-inflated in price for one and you can get what you need works just as good and in some cases even better. Simple to install and does not cost a dime.
I find it amazing how these companies especially the average user gets burned buying anti-virus software when it is free to download. That is how to deal with that issue. When your finished uninstalling Micro Trend off of your computer a pop up will appear and say your computer is at risk you need to install antivirus software. That is when you know you got rid of it. Now Click Here to get the free stuff be sure to pick your Windows Operating System correctly 32 bit most likely will do you fine, that is the most common..........John

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