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Trend house call free virus scan will not work

I use to be able to run the free micro trend house call virus scan but now when I click launch it stays idle. I have tried several times in the past few months and it will not work.

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  • 6 more comments 
  • nana_pam Mar 08, 2009

    After I select launch in the free trend micro house call virus scan the screen is idle and I can not make any selections. I can not reload the software.

  • nana_pam Mar 08, 2009

    Several months back I had a virus that wiped out everything. We did a restore.

    I do not recall being able to run this scan since then. If I did it would have been one time. I don't recall. I have tried over and over.

    I went to the internet and selected try the new 6. version and it acts like it is going to install but then becomes idle.

    Maybe I have the virus back? If so I'm not sure what direction to take.

  • jackier1964 Mar 20, 2009

    I was using house call free scan 1x a month and now cant use it,all it will do is stay idle no matter how long I leave it on

  • ahicomputer Apr 02, 2009

    Trend Micro Housecall goes idle before it starts... I see this problem on many computers at several locations... I think the webpage and/or program no longer work....

  • Anonymous Apr 22, 2009

    I can get to the scan part, then it says jre is not installed or enabled, which it is, and the active x version, stops on transferring information and gives the message that it cannot transfer information.

  • Anonymous May 22, 2009

    trend house call free virus scan will not work

  • Thomas F. Schneider May 11, 2010

    Can you RESTORE your windows to a date before this happened? 


    Can you download the Free antivirus from the internet and then reinstall it? 

  • Thomas F. Schneider May 11, 2010

    Reload the antivirus software.

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  • 2,692 Answers

You likely had a free download whcih came with your computer. It expired. See the weblink if you wish to download it again.

http://us.trendmicro.com/us/downloads/home-and-homeoffice/

Posted on Mar 08, 2009

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Posted on Jan 02, 2017

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A friend ussed my computer aand went on her face book page now I can not get her page off so I can go on my face book page what do I do


As others have suggested, I would recommend clearing your browser cache. Also try using a different browser and see if you can access your Facebook that way. If you're using IE8, I'd recommend using Google Chrome or Firefox. Are you able to browse other websites as well or is it just your friends Facebook. It may also be that your computer was infected with some malware or virus. If that's the case, you can try running an anti virus or even a free online virus scan like Trend Micro's Housecall > Free Online Virus Scan Antivirus Software Trend Micro USA

Hope this helps!

Jun 23, 2015 | Computers & Internet

Tip

How to disable/enable email scanning in Trend Micro AntiVirus plus AntiSpyware


1.Open the Trend Micro AntiVirus plus AntiSpyware main console by doing any of the following:

Click Start > Programs or All Programs > Trend Micro AntiVirus plus AntiSpyware > Trend Micro AntiVirus plus AntiSpyware.

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Double-click the Trend Micro AntiVirus plus AntiSpyware icon on the lower right corner of your screen.


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2.On the left panel, click Virus & Spyware Controls. Under Protection Against Viruses & Spywaresection, click Settings.

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3.Under Check for the following threats section, put a checkmark in the checkboxes for Threats in incoming mail and Threats in outgoing mail to enable mail scanning. To disable it, remove the checkmarks.


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4.Click OK to save your settings.

5.Close the Trend Micro AntiVirus plus AntiSpyware main console.

on Mar 07, 2010 | Trend Micro Antivirus + Antispyware 2009...

Tip

How to disable/enable email scanning in Trend Micro internet security


1.Open the Trend Micro Internet Security main console by doing any of the following:

Click Start > Programs or All Programs > Trend Micro Internet Security > Trend Micro Internet Security.

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OR Double-click the Trend Micro Internet Security icon on the lower right corner of your screen.

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2.On the left panel, click Virus & Spyware Controls. Under Protection Against Viruses & Spywaresection, click Settings

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3.Under Check for the following threats section, put a checkmark in the checkboxes for Threats in incoming mail and Threats in outgoing mail to enable mail scanning. To disable it, remove the checkmarks.

f38a546.gif

4.Click OK to save your settings.
5.Close the Trend Micro Internet Security main console.

on Mar 07, 2010 | Trend Micro Internet Security Pro 2009 for...

3 Answers

Virus


Hi,

The best way to remove virus from your Laptop is :-

Step 1. Download free version of Malewarebytes from http://www.malwarebytes.org/

Step 2 . Install it and update it from update tag >> check for updates.

Step 3. After that go to tag scanner and perform full scan.

Step 4. When scan complete click on show result and then click on remove selected.

Step 5. After removal it will ask you to restart your computer. Restart once.

And enjoy Virus/Spyware free environment.


iTechGuru

Mar 14, 2010 | Kaspersky Labs Anti-Virus 2009 for PC

1 Answer

I can open micro trend anti virus but it will not scan. It will flash like its starting to scan and then stop


go to start, then run then type TISTOOL. click on general tab. click on quit on all components, then click on delete temp files. click on start all components. if it still doesn't work, try to update Trend micro. If it is still the same thing, download the latest installer. normally, this happens because of the scan engine being corrupted.

Dec 24, 2009 | Trend Micro Computers & Internet

Tip

How to disable/enable email scanning in Trend micro antivirus


By default, the incoming and outgoing mail scan functions are enabled in Trend Micro Internet Security. To enable or disable mail scanning, do the following:

For Trend Micro Internet Security Pro 2009 and Trend Micro Internet Security 2009 and Trend Micro Internet Security Pro 2008 and Trend Micro Internet Security 2008

1.Open the Trend Micro Internet Security main console by doing any of the following:

Click Start > Programs or All Programs > Trend Micro Internet Security > Trend Micro Internet Security.

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OR Double-click the Trend Micro Internet Security icon on the lower right
corner of your screen.

f10bdbb.gif

2.On the left panel, click Virus & Spyware Controls. Under Protection Against Viruses & Spywaresection, click Settings

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3.Under Check for the following threats section, put a check mark in the check boxes for Threats in incoming mail and Threats in outgoing mail to enable mail scanning. To disable it, remove the check marks.

6d5b000.gif

4.Click OK to save your settings.
5.Close the Trend Micro Internet Security main console.

on Mar 02, 2010 | Trend Micro PC-cillin Internet Security...

1 Answer

I have a virus thats taken over my computer and want to do a complete system restore. I have the discs. I press f11 and it gives me 2 options 1. to restore windows xp and 2 to do a complete restore when i...


You might like to try a WEB based virus scan before you try a complete restore. :-

Trend Micro HouseCall
Many computer users rely on Trend Micro for their antivirus needs but when you’ve got a virus, sometimes your installed version won’t boot up, so the company’s got a free online scan that can be used by anyone in this situation, not just Trend Micro users. It’s called HouseCall and it’s a free virus scan that you can get right now... just go to http://housecall.trendmicro.com. When you get there, click on Launch HouseCall 6.5 (you have to have Java or ActiveX controls enabled)

Norton Security Scan
Norton Security Scan is the online free security scan offering from Symantec, makers of the popular Norton Antivirus and Norton Internet Security products. If you want to start using this one, first make sure you’re running Internet Explorer 5.0 or above, and then head over to http://security.symantec.com and click Continue to Symantec Security Check:

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Conflicker virus


Best solution for this is to use a program called Malware Bytes.. You can find this by visiting www.filehippo.com
Download it and run the scan ! Guaranteed to work

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SpySweeper Anti Virus conflicts with Trend Micro AntiVirus


I would remove Spy Sweeper and Trend Micro. Then I would install the free versions of AVG, Ad-aware 2008, WinPatrol SpyBlaster and ScrubXP .

I have been using this combo for years and have had no problems as long as you keep them updated.


Please remember to rate all users who assist you for free :)

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