Question about KitchenAid KAWS850LE Top Load Washer

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Washing machine, kitchenaid, found brass looking pin w/hole in en

Just found a cotter pin looking thing in the washing machine casing, it has a hole in one end of it as if to keep something together, problem was agitator not moving, already replaced the dogs, still wasn't moving. WHERE DOES THIS PIN GO AND DOES ANYONE KNOW IF THIS COULD POSSIBLEY BE WHY WE CAN'T GET IT TO WORK.??? Thanks in advance, SOMEONE HELP

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No,there are two such pins in the machine for shipping purposes only when it is shipped out,they drop out into little plastic cups under the machine after delivery,
 If it doesn't spin or agitate check the coupler located between the motor and gear box consists of three pieces two are plastic one on the motor and one on the gear box the other connects the two in the center it is rubber.
 If it spins but doesn't agitate,most likely a bad gear case.

Posted on Sep 01, 2009

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I took it apart for cleaning and 2 pins fell out. they look like they need a cotter pin in them to be secure, but none were found. they are about 2 or so inches long and perhaps brass. any idea??


They were part of the shipping hardware when you machine was new they,the rest of the shipping braces were removed and discarded when it was delivered/brough home but they stay in the base and cause no problem or need to replaced or anything

Aug 13, 2011 | Roper RAS8445KQ Top Load Washer

1 Answer

Basket is not sitting level inside and a brass pin


the pin was used for shipping it is no longer needed.cannot think what you could of done but possible the triangular skate plate became crooked

Mar 31, 2010 | Washing Machines

3 Answers

Washing machine not spinning


The pin is a shipping pin and serves no purpose after the machine is set up. These machines comes with a plastic strap through the back panel to hold components in place for shipping. There are plastic cups that the pins fall into after the strap is pulled.
Ignore the pin.
Your no spin problem is a stripped out direct drive coupling between the motor and transmission.
It is a easy fix.
Use the attached video as reference to change out the part.

Apr 21, 2009 | Kenmore Washing Machines

1 Answer

Not a problem but more of what is it?


the pins are shipping pins, heldin by cotter pins to prevent the tub from shifting in delivery, when the unit is set up initially, the shipping cord releases all the pins ans instead of having htem hit the floor they fall into conviently located plastic cups. they have no function past that you can discard them

Nov 26, 2008 | Kenmore 22422 Top Load Washer

1 Answer

Brass cotter pins an plastic catch tubes???? Kenmore washer 110.92597210


This is an easy one to solve. Those are moving pins , when in transport. When it is delivered, the delivery people simply just pull on some straps and the pins fall in the cup. You need to keep these when moving washer to put back in, so not to damage anything.

Sep 25, 2008 | Kenmore 23822 Top Load Washer

1 Answer

Kenmore 110.20904990 top load washer


ignore those cups with the pins those pins were the travel lock devices and the cotters were attached to the yellow lanyard that whoever first put the unit into service pulled off of the back of the unit per instuctions. this pulled the cotters out of the pins which then fell into those cups. the cotters came out with the lanyard and are long gone. the not spinning is due to something in the clutch not working properly. the moving to one side is caused by one of the pads that the suspension plate rides on being missing. you can look at the diagram on sears website at the parts look up and see were the pads go and find out what the suspension plate is and such good luck!

Jul 27, 2008 | Kenmore 22422 Top Load Washer

1 Answer

Brand new machine unbalanced (really unbalanced) during spin cycle. When unpacking there are two plastic "rip cords" that are supposed to remove a total of three cotter pins. Only one cotter pin came out...


oh yea sounds like there still in there alright!!!, tip the unit back if possible and give a look underneath, you see2 or 3( depending on model) plastic tubes approx 2in long mounted to the under carriage around the base. They are there for the sole purpose of "catching" the cotter pins after pulling the rip cord. there should be a cotter pin in each of the tubes. if you see any empty ones look directly above it and youll find the pin, you may have to manually grab the cotter pin to release it withe a set of needle nose pliers or something but the definitely need to be removed.

Mar 10, 2008 | Washing Machines

1 Answer

My machine makes pin size holes in thin t-shirts and not other clothes. It has ruined several new shirts-help!


It's a nasty twisty thing, my dear. It happens in just about every machine. The only thing you can do to be absolutely sure is to put those thin t-shirts in a pillow case, Strap it closed with one of those "what's those hand-cuffy things called" things? and pray you don't get small pin-sized holes in your pillow case.

Mar 04, 2008 | Washing Machines

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