Question about Maytag Neptune MAH5500B Front Load Washer

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Front loading Maytag Neptune doesnt drain all water

I bought a used maytag neptune front loader. The first cycle I ran with a washer cleaning product (no clothes) but the washer wont drain all the way out. Alot of debris was flushed out. I am not sure if the pump is clogged or if it could be something else. What can I try before calling a repair man?

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  • KCNY Mar 19, 2009

    I have the same problem, water remains in the drum. When the washer goes into the spin cycle it continues to pause a bit as it countdowns on the timer. Cloths remain a bit soaked it begins to spin again same thing happens it shuts down only to restart the spinning process with less time on the spin cycle timer. It does this over and over again until there is no more time on the spin cycle timer and the cloths remain a bit soaked. Even after I competely removed the pump and cleaned it out though there really wasn't much of anything in it. I also removed the drain hose from the drum and found no clogs. The plumbing pipes where the drain hose is attached and discharges all the water from the wash cycle is clear as well. I learned how to do all that from having professional repairmen here numerous times. One repair man felt so bad he was here so often fixing one problem after another that he taught me how to remove the pump and drain hose and troubleshoot the machine prior to giving up and calling for his help. This time I have tried everything short of replacing any of parts including not replacing parts on the mother board. I'm totally done with this neptune washer, you'll find it at my curb tonight...it's trash!

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The washer has a low level of water in it at all times. it will never completely drain out unless you pump it. this is one of the reasons there is such a smell with these washers, i use vinegar in rinse cycle and i use bleach once sometimes twice a month to keep mold and mildew smell away.

Posted on Mar 09, 2009

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