Question about Western Digital Elements powered by WD 320 GB External USB (WDE1U3200N) Hard Drive

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Hard drive disappeared

I have a WD hard drive. it's been working fine and then today, i click on the short cut and a window says it's not there. go to "my computer", no WD hard drive. now it won't even come on when i turn my computer on or when i push the on/off button. where did it go and how do i get it back? it's about 2-3 months old.

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  • amy_rox_ur_s May 03, 2009

    i have the same problem, except i dont have a external power source, my blue light comes on but the drive doesnt show up in my computer. mine is only 2 months old so i dont know whats wrong with it

  • Anonymous May 18, 2009

    Yesterday the hard drive worked fine. today, the power supply is on, but the hard drive is not showing on my computer, no blue light. help please!

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You can get a free AC Power adaptor sent to you by WD. Just send an email to customerservice@wd.com with your address, details of your drive and a description of the adaptor ( from the case ). I had one sent to me by courier in Melbourne within a week of asking.

Posted on Mar 16, 2009

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2 Answers

My external hard drive as suddenly started only showing a small quantity off the files on it. some of the files are just showing up as a short cut and when you click on the the short cut,it comes up with...


this like your hard drive infected virus, your file have been hiddend and the file attribute was change by that virus
i see your anti virus was remove the virus, but the file that infected not show because your antivirus can not change the file attribute
for problem like this i use smadav antivirus (this is the local antivirus in indonesia)
you can download this antivirus at http://smadav,net
this antivirus is portable antivirus

if you was download double click at smadav and smadav will run, click scan at smadav windows and smadav will scan your all file and it will show the file that hidden
if scan process was finish click at fix it and your file that hidden will show again

i hope this helpful
thank you for using fixya

Feb 07, 2011 | Western Digital Wd Elements Se 1tb...

1 Answer

My book hard drive was hooked up to my new computer last thursday (64 bit Windows 7 professional) and worked great came to work today and computer will not recognize it no matter what I plug, unplug and...


This drive should work with Windows 7. Contact WD support and they can send you diagnostics to run.

You may try the drive in another computer, and try restarting the 7 system.

Feb 01, 2011 | Western Digital My Book Essential Edition...

1 Answer

My hard disk is western digital 500GB sata blue caviar 16MB 7200RPM .... it stopped working toady with no reason, it was working fine yesterday night, when i wake up today i found its not working any more...


> stopped working toady (froggy? today?)

It "died" -- either the electronic circuit-board "under" the "spinning" part of the disk-drive has short-circuited, or the motor that spins the recording surfaces has quit.

You've tried it on another computer -- so you've done all that you can.

Any 500GB disk-drive is likely to still be under the W.D. warranty.
Open the enclosure, and get the model-number and serial-number from the label on the disk-drive.
Then, access the W.D. web-site, and click "check warranty status", and enter that information.
If the warranty is valid, W.D. will replace the device, at minimal cost to you.

If the warranty has expired, W.D. has a "Customer Loyalty" program -- purchase a new W.D. device from the W.D. web-site, and you qualify for a good discount on your purchase.

Or, remove the disk-drive from the enclosure, buy a replacement, compatible, disk-drive, and "transplant" it into the enclosure, to create a working external storage device.

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1 Answer

I have a brand new WD 1TB My Book delivered today not recognised


Pleaes open the Device Manager and right click on the Yellow exclamation mark.
Now, click on update Driver and select Install from Advanced Location.
Type the Location as C:\Windows\inf and click on Ok.
The Driver should be installed now.

Jul 13, 2010 | Western Digital My Book Essential 1TB...

1 Answer

Windows 7 states external drive 'malfunctioning'


you got two possiable issues here.

1. The ac apadtor not suppling enough power to the hard drive.

2. The USB controller insdie is faulty.

I have a solution for you. Take the hard drive out of the unit (if you care about your data)

1. put it into another external case witch are sold for under $15.00 at amazon.com or simply plug it into your desktop inside vai your SATA controller. If you have a laptop of course that will not work you need to then purchase a external enclosure.

Click HERE for my tip and video on how to get your SATA drive out of its case.

We work for your ratings so please before you leave the site be sure to leave you feedback and ratings today.

Jul 01, 2010 | Western Digital My Book Essential Edition...

1 Answer

WD 500Gb HDD not showing up in my computer, etc


Maybe the best thing to do is,
1) Remove WD External while pc is switched off
2) Reboot into windows
3) Doenload Ccleaner > http://www.homepc-security.co.uk/Downloads%20&%20Tutorials.html Then install.
4) Make sure you have Cleaner highlighted on the left near the top. Then put cheque marks in all boxes except, Windows Size/Location Cache, User assist History & Wipe Free Space then click Run Cleaner. Once you have repeated the step of running Run Cleaner till nothing else appears, then select the Registery cleanerthen click Scan For Issues and delete all that you find there also. Turn off pc, remove power cord then push the on button to discharge the pc, then plug in the WD Hard drive via a diffrent usb port, and boot up pc. I hope this works for you.

Jul 27, 2009 | Western Digital My Book Essential Edition...

1 Answer

Western Digital 1TB Portable Hard Drive has NO POWER


Well if you are still inside the warranty period, you can claim for a replacement. Also check the drive with other PCs. Reply if you need more assistance

Jun 24, 2009 | Western Digital Elements powered by WD 320...

1 Answer

WD ITB harddrive makes noise


From what you've described, it sounds like you have an external drive, rather than an internal. A clicking noise generally emplies hard drive failure, but sometimes the problem could be the actual USB cable. Have that switched and if the problem persists, try running WD's diagnostic software for any fatality. This will only work if the drive is visible in disk management (not necessarily my computer).

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My PC is not recognizing my WD Passport 120GB USB external drive. I used just few days ago and connected the usb cable to my computer and the WD Passport drive and not recognized on my 2 laptop and 2 other...


I had a similar problem with my WD passport 320GB. When I connected it to my laptop it never showed up on My Computer even though the blue light on the hard drive came on.
Here is what I did:  Right click on "My Computer" and click on "Manage" and then "Disk Management",. you should see your WD hard drive listed. then click on "change driver letters and paths"  and change it from the listed to another drive. I changed mine from G to F drive and it worked for me.

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1 Answer

Problem with accessing wd mybook 500


Hi Bella. I just recently had the same problem with my 160GB essential and I found a forum that helped me. The guy said start your computer fully with nothing plugged into your hard drive but the usb plug. Then, after windows has completely loaded, plug your power into the drive. It worked for me like a charm. I hope it does the same for you.

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