Question about SanDisk Sansa Clip MP3 Player

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Unable to put music on my mp4

I download music but I can't transfer the music to my mp4 something about the files don't match

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  • kingpenn86 Mar 30, 2009

    iwould like to download video's on to my sansa mp4. How?

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  • Master
  • 8,596 Answers

The Sansa Clip can only recognize certain file formats (mp4 is not one of them). Your best bet is to only download songs that are in mp3 format. iTunes format will not work. Some WMA's will work, but others will not - it all depends on whether the WMA files has a fixed-term license or whether it has a license that allows transfer to portable devices. Songs in mp3 format will never give you trouble.

Posted on Mar 23, 2009

  • Corey Knoettgen
    Corey Knoettgen Mar 30, 2009

    Videos must be transferred using the Sansa Media Converter - it is available for free from Sandisk's website. If the media converter does not recognize certain formats, such as FLV, you may need to download a free program called Riva FLV Encoder.

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