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Hi, Prepare to Diagnose the Computer Perform the following actions to prepare the computer for troubleshooting a startup problem.
1. Remove the battery and AC adapter from the notebook. 2.Remove any optical disks (CD or DVD), and disconnect any external devices or peripherals such as USB devices, printers, docking stations etc. 3.Plug the AC adapter directly into a functioning wall socket. 4.Press the Power button to turn on the computer.
NOTE:After the battery, optical media and peripherals are removed, the Notebook PC may startup normally. If this occurs see Windows starts after the battery, optical media and peripherals are removed .
Symptoms and Resolutions When the notebook stops responding or displays an error message, let me know what symptom that most closely resembles what is seen on the Notebook PC screen.
* Screen is blank with no cursor or text *An error message is displayed on a black background *An error message is displayed on a blue background *PC stops responding on a red Compaq or blue HP logo screen *PC Stops responding on the Windows logo screen * The Microsoft Windows 'Advanced Options Menu' is displayed * PC stops responding with a blinking cursor is displayed in the upper left corner of a black screen. *Password is requested but password is forgotten or lost. *Microsoft Windows starts, but a 'serious error' message is displayed that prompts you to send an error report to Microsoft for evaluation. * Microsoft Windows starts , but the PC stops responding or restarts automatically *Display is very dim during and after startup *Microsoft Windows starts, but runs abnormally slow
Depending upon your BIOS this error beep code could mean you have faulty RAM modules. Reseat your RAM modules, to make sure they make proper connection. If this doesn't work take them to your friendly computer shop and ask them to test them for you.
have you recently loaded any new hardware or software to the system. if so... this may be the source of the problem. you would want to load in safe mode and remove whatever you changed. that would then fix the problem. i wouldn't jump to the conclusion that your operating system is corrupt just yet. it sounds as though it is doing exactly what it should when it comes upon a conflict in the system.