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Re: my ice maker doesn't make ice but i have water in the...
Your machine has a dual water valve. The ice maker side coil is dead most likely. You can confirm this by loading your ice maker with a glass of water. If it chunks out a batch but fails to make anymore then that is a sure sign of a bad water valve solenoid.
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OK the ice maker is the boss. It calls for water. Nothing else in the ice box controls the ice maker water but the ice maker itself. How? Fancier models use capacitance of ice mold to correctly fill the ice mold. On board intel monitors the temp of the ice mold by sending power through it and checking for differences in capacitance in the mold. When it hits the sweet spot it monitors the temp till it temps inside the mold determine ice is there and kicks in the harvest cycle. Older styles simply put a measured amount of water into the ice mold at the end of each harvest cycle. You gotta first run a water line to the water valve and then run a line from the water valve up to the Ice Maker fill spout behind the ice box. Nothing to it.
With the information given , I would say to pull fridge out from wall , and remove the 2 screws holding the spout . Pull the spout out and defrost with warm water . Reinstall the spout and replace the water inlet valve . Valve had to have a slow leak for the tube to freeze . A model number would have helped to give a more precise answer .
free kenmore tech support whirlpoolpartssurplus.com, but either you have a water valve problem or you have a ice maker problem , jump 110 volts to the water valve, do that by taking the water line to the ice maker and trace it all the way down unplug the fridge take the ice maker wires off the water valve and jump it if you get water it is either the ice maker bad or you have a block. if you dont get no water then change the water valve.
If it is both ice and water not operating then it could be the connector at the bottom of the door , the door light switch inside the freezer as this acts as an interlock or the micro switch that is operated when you insert your glass.
What kind of ice maker do you have? Is it "Ice Maker Plus"? Pull the ice bucket out so you can get a better view.
On the back of the freezer is a spout ramp that should connect to the back of the ice tray water deflector that the wire connects to. (I know, It's cold in there). The water deflector is connected to the back of the ice tray which sends the water to the tray. It should snap in.