Question about Dell 1125 All-In-One Laser Printer
I need help. I opened the front and the back of the printer and as gently as possible tried to remove the stuck sheet. No luck. Both the bottom and the top tore off. Now I only can see shredded paper from above and below the fuser area and cannot find any way to release, coax forward or pull the offending strip of paper out. When I turn the printer off and on it cycles and I get a message on the printer display ''Fuser Area Jam, Close Rear Cover and turn OFF/ON''. I also get a pop up message on my computer that says: ''Printer Status: 21004, Paper Jam. Please clear paper jam on the back of the printer. Service Tag: CC4Q7C1.'' Thank you in advance for any suggestions.
THERE, I FIXED IT:
I put a piece of card-stock into the regular paper tray. Then I turned it off and then on again, which tricks it into trying to run the topmost piece of paper (in this case, the card-stock) through the feeder. The card-stock was heavy enough to push the crinkly paper out.
Posted on Jan 11, 2011
Please double check if all doors, including the paper tray cover, are firmly (repeat FIRMLY !) closed. Seemingly all such are designed as precautionary measures for safe operation.
Posted on Aug 06, 2009
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