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First make sure you select the correct paper tray,. If you slect the priorty to tray One and you have Paper in tray 2, then it will ask u to load paper so you into your config and select tray 2 as your default , if the problem prsist then your paper sensor is Bad and will need to by a tech, if your in Ct we can give you our company info to have a Service Call ok
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My printer is blinking and not pulling paper. That apart there is word showing mechanical error and cartridge craddle cannot move etc. etc. but sometimes it is found OK.
The blinking lights are probably error codes. By the sequence, you can tell where the problem is. Also, you should be able to hold down certain buttons, when you power on the printer, to get tests.
Take a cotton ball with rubbing alcohol and rub the back of the cartridge and the back of where your cartridge goes in the printer then take a paper towel and get it wet and push the heads(bottom part) on the wet spot and you should see a thick black line if not the cartridge is defective
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