Question about Dell Inspiron 1525 Notebook

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Trojan virus on new computer

When connected to Internet for the first time as new, virus pop-up called VirusMelt appeared and could not be removed from desktop,trash,control panel or system. Disguised as sprtcmd.exe and dellupdate.exe -can you help, please, before I send the computer back.

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Please create restore point and scan your computer with updated Trojan remover download and install the software

Posted on Apr 20, 2009

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If the computer is brand new, you may want to consider performing a system recovery. Formatting and reinstalling the Operating System. That is the best way to be sure that you are completely rid of the virus.

Here's a website detailing how to manually remove VirusMelt: http://www.xp-vista.com/spyware-removal/virus-melt-removal

Also, download and run a virusscanner. There are some online scanners you can run: Trend Micro Housecall and Norton Security Scan.

Also download the trial version and run MalwareBytes. Its been excellent in finding and removing viruses and rootkits that may reside on the computer.

After your computer is clean, make sure you have a full Anti-virus program installed and fully updated.

Posted on Mar 08, 2009

  • Ryan Stiers
    Ryan Stiers Mar 08, 2009

    Also, make sure your Operating System (XP or Vista) is updated as well. Viruses are always looking for unpatched holes in Microsoft Operating systems and will put themselves on your computer without any intervention from the computer user, right when a connection to the internet is made with an unsecured computer..

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Find and Delete these Virus Melt Files:
(Learn how to do this)
c:\Program Files\VirusMelt\VMelt.exe
c:\documents and settings\all users\application data\e9756be\vmelt.exe
c:\Program Files\VirusMelt\VirusMelt.url
%UserProfile%\Start Menu\Programs\VirusMelt
%UserProfile%\Start Menu\VirusMelt.lnk
%UserProfile%\Start Menu\Programs\VirusMelt\VirusMelt.lnk
%UserProfile%\Start Menu\Programs\VirusMelt\VirusMelt Website.lnk
Remove Virus Melt Registry Values:
(Learn how to do this)
ce168f53bbd6d5f
b21844c9f89b08fbb
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run “VirusMelt
http://www.xp-vista.com/spyware-removal/virus-melt-removal

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Mar 08, 2009

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Do a virus scan and then remove the virus/trojan

If your saying as soon as you turned on the new pc this trojan warning appeared i would take it back
let me know

Posted on Mar 08, 2009

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Posted on Jan 02, 2017

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Hi dipudps...
Download,install and run Microsoft Safety Scanner....after the scanner has run and cleaned the computer see if that solved your problem.
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If you have a virus,worm,trojan,etc on your computer.
Go to the following website and download,install and run the FREE Microsoft Safety Scanner.
It will remove the virus,trojan,worm,etc from your computer.
It may take quite a while to finish, it all depends on the size of your hard drive.
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Trojan Virus Removal


Trojans are among the most common type of malwares known to affect thecomputer systems worldwide. It will not be a point of surprise if yourcomputer is infected by a Trojan virus. This can happen to almostanyone connected to Internet.

They are much like the same as other computer viruses and are capableto destroy your PC to the same extent viruses, worms and othermalicious codes can do.

How Trojan virus enters into a computer system?

Trojan virus employs several medium and practices to enter in to acomputer system. There are some websites which offer freeware softwareand other utilities, which could be Trojans! So just be careful whiledownloading a freeware from any website on Internet.

The Trojans works only when they are executed. But the main drawbridgeof the Trojan virus is that it not only shows its adverse effects onyour PC but it will open the door for other malicious codes likespywares, adwares, worms and many others to enter into your computersystem.

Remove Trojan virus

Are you looking for a best Trojan virus remover tool? Then you havereached the right place where you will find links to some of the bestTrojan remover tools. There are several Trojan remover tools availableon the Internet but mentioned below are some of the best Trojan removaltools as per the customer reviews:

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You can also download a free version of Trojan virus removal tool toscan and protect your PC from Trojan virus. You don’t need to gainexpertise in removing Trojan virus but a safe practice and a rightdecision to download best Trojan removal software will help you a lotin removing the infection.

The best practice to fight against the Trojan virus is to first searchabout the software or any other utility before downloading it on toyour computer. This will prevent the virus from entering into yourcomputer system and also you will get authenticated software orutilities.

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a clean installation

it is recommended to this service at least
once every 8 months, it wipes all your hard
drive from data, programs, bugs, errors and viruses
this will 100% solve your problem guaranteed.

for xp, insert the xp installation disk
restart the computer and a message will
come up asking to press any key to boot
from cd. once you do that "i mean you press a key"
then a blue screen will load then asks you
to press Enter to install xp.

1. press enter
2. select the partion and press enter
3. select continue "it warns you to delete files"
4. select format "quick"
5. now let it do the rest and follow instructions
6. when the installation is finished you'll notice
its like new again, some computers will need
drivers which you can get from manufacturer
website. download and install them.

that's it but for a detailed information click here

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virus protectors are like things in ancient world now days its spyware virus scanners lost there credibility to spyware programs cause spyware is quicker faster and they hide better but not from proper proggies
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you need to upgrade service pack 2 and internet explorer 7 with built in pop up blocker

wacovia pop ups are a phishing program looking to destroy comps these are spy ware and trojans hiding ready to strike once you get the recommended programs up these spy's should disapear

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