Question about RIM BlackBerry Pearl 8100

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Blackberry pearl The tracking ball will only go up or left or right but not down The track ball rolls in all directions, but will not scroll down! I didn't drop the phone or get it wet.

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  • darling5 Mar 08, 2009

    I don't have a warranty. I ordered the tracking ball off ebay. I'll see if that fixes it.

  • darling5 Mar 13, 2009

    I had tried cleaning the ball with alcohol, but it didn't fix mine. Oddly the thing started to "kind of" work, the day the new one arrived. As soon as I replaced the ball it has worked wonderfully! I am glad I waited, and that the fix was only $10 plus shipping. The phone repair place I went to was going to charge me $35 to look at it and $20 to replace the ball, IF that was the problem. Thanks for all the suggestions.

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I had the same problem, used a cotton bud dipped in alcohol (only had vodka handy!)
clean the ball turning it in all directions with the bud... worked brilliantly.

Andrew

Posted on Mar 13, 2009

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Hi,

Common faults with Pearls, do you have warrenty on the Phone?

Send it back for replacement as its hardware fault.

I hope this helps,

Thanks.

Posted on Mar 08, 2009

  • mohammed naseer
    mohammed naseer Mar 09, 2009

    ok, I personally haven't replaced tracking balls.



    I hope it solves it for you;



    Thanks.

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Related Questions:

1 Answer

Hi, Help PLease, My blackberry Pearl 8100 , scroll button not working in left direction!!


it can be solved only by opening the trackball and removing the dust in the trackball....it is the most common problem with blackberry mobile... u can be able to see the repairing procedure of the track ball in the youtube videos..

Mar 13, 2010 | RIM BlackBerry Pearl 8100

2 Answers

Rollerball will not go up it goes left and right and down


Hi,

Trackball doesn't work if you have not selected the sensitivity. To select the sensitivity, kindly follow the steps: 1. Select menu. 2. Select option. 3. Select screen/key board. 4. Scroll down to find horizontal and verticle 5. Select horizontal-100 and verticle-100.

I Hope it helped you.
Thank you for using ' Fixya ' and have a nice day!!

Nov 16, 2009 | RIM BlackBerry Pearl 8100

1 Answer

When I roll the ball to the left, the cursor doesn't go to the left?


change the trackball sensitivity

Steps :

1. Click Menu Key
2. Go to options, under that select Screen/Keyboard
3. scroll down you will get track ball settings
Horizontal sensitivity
Vertical sensitivity
increase the sensivity to 100 then you will be able to roll track ball,it will work fine....

Oct 30, 2009 | RIM BlackBerry Pearl Flip 8220 Cellular...

1 Answer

Tracking ball not working after cleaning it exactly as directed


do a battery pull.. wait 30 to 60 seconds, the reboot up you blackberry, and firmly press down on the tracking ball as you scroll up

Jun 11, 2009 | RIM BlackBerry Pearl 8100

1 Answer

The track ball on my black berry pearl doesnt scroll down


yes sure!

just take it apart and clean the track ball area with amedical alcohol and brush, remove dirt from it!

plz give a good rate

that happend with mines once!!

Mar 25, 2009 | RIM BlackBerry Pearl 8100

1 Answer

Blackberry rolling ball will not roll down


Cleaning the track ball on blackberry phones. Remove the metal ring then the ball mechanism remember how you removed it because it needs to go in the same way. You can also try removing the battery from phone taking a qtip with alcohol the higher the percentage of alcohol the better. and wiping and rolling the ball around even without removing it from the phone. this usually helps unless the ball is extremely dirty. Below are step by step ins for removing the ball. just follow the link

Removing blackberry tracball (non BOLD)

Dec 28, 2008 | RIM BlackBerry Pearl 8100

3 Answers

The ball won't scroll down


Pop the ring around the track ball out with a small blade or your finger nail. Three double prongs hold it in place (bottom and both sides, none on top). Turn device over and gently tap the back. Track ball will release once ring is removed. At this point you can view the track ball and see exactely what is causing the block. Clean if needed with q-tip or remove lint/debris/etc... Just did this with my 8830. Working perfectly now. - {would not scroll down at all prior to}

Nov 25, 2008 | RIM BlackBerry 8800

1 Answer

Pearl roller ball


It might be a case where the track ball has some dirt or debris underneath it. First, turn the device off. Next, press down firmly on the track ball while at the same time rolling it in every direction. Hopefully that will knock loose any debris. Another tip to try is to wet your thumb with a little water and do the same thing.

If those two options don't work, you may try taking out the track ball and blowing out the slot with some compressed air. Below is a link that shows how to remove and clean the track ball:

http://www.blackberryforums.com/general-8100-series-discussion-pearl/113889-how-clean-trackball-your-pearl-8100-a.html

Oct 03, 2008 | RIM BlackBerry Pearl 8100

2 Answers

Blackberry pearl


First, turn off the device. While pressing down firmly on the track ball roll the ball in all directions.

If that doesn't work, then you may need to take out the track ball and blow it out with compressed air. The link below shows how to disassemble the track ball:

http://www.blackberryforums.com/general-8100-series-discussion-pearl/113889-how-clean-trackball-your-pearl-8100-a.html

Oct 01, 2008 | RIM BlackBerry 8700c Cellular Phone

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