Question about RIM BlackBerry Pearl 8100

2 Answers

Blackberry pearl The tracking ball will only go up or left or right but not down The track ball rolls in all directions, but will not scroll down! I didn't drop the phone or get it wet.

Posted by on

  • darling5 Mar 08, 2009

    I don't have a warranty. I ordered the tracking ball off ebay. I'll see if that fixes it.

  • darling5 Mar 13, 2009

    I had tried cleaning the ball with alcohol, but it didn't fix mine. Oddly the thing started to "kind of" work, the day the new one arrived. As soon as I replaced the ball it has worked wonderfully! I am glad I waited, and that the fix was only $10 plus shipping. The phone repair place I went to was going to charge me $35 to look at it and $20 to replace the ball, IF that was the problem. Thanks for all the suggestions.

×

2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I had the same problem, used a cotton bud dipped in alcohol (only had vodka handy!)
clean the ball turning it in all directions with the bud... worked brilliantly.

Andrew

Posted on Mar 13, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 164 Answers

Hi,

Common faults with Pearls, do you have warrenty on the Phone?

Send it back for replacement as its hardware fault.

I hope this helps,

Thanks.

Posted on Mar 08, 2009

  • mohammed naseer
    mohammed naseer Mar 09, 2009

    ok, I personally haven't replaced tracking balls.



    I hope it solves it for you;



    Thanks.

×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Hi, Help PLease, My blackberry Pearl 8100 , scroll button not working in left direction!!


it can be solved only by opening the trackball and removing the dust in the trackball....it is the most common problem with blackberry mobile... u can be able to see the repairing procedure of the track ball in the youtube videos..

Mar 13, 2010 | RIM BlackBerry Pearl 8100

2 Answers

Blackberry ball wont roll


If the track ball is stuck, there's something that's preventing it to roll. Cleaning it should be the solution, but you need to contact the manufacturer and have them clean it for you. Because that track ball is not easy to remove.

Thank you!

Dec 29, 2009 | RIM BlackBerry Pearl 8100

2 Answers

Rollerball will not go up it goes left and right and down


Hi,

Trackball doesn't work if you have not selected the sensitivity. To select the sensitivity, kindly follow the steps: 1. Select menu. 2. Select option. 3. Select screen/key board. 4. Scroll down to find horizontal and verticle 5. Select horizontal-100 and verticle-100.

I Hope it helped you.
Thank you for using ' Fixya ' and have a nice day!!

Nov 16, 2009 | RIM BlackBerry Pearl 8100

1 Answer

Trackball will not go down. Pearl 8100


It has been in my experience with the 8100 that if you can't scroll a certain direction, there was debris on the roller preventing it from registering the roll. Turn the phone off, press down on the track ball (as if to press a button) roll the ball down (in your case). This may help dislodge whatever debris is caught in the roller. It has worked for me several times. You may want to try and clean the trackball as well with some rubbing alcohol and a q-tip.

If it were a software problem, then I would imagine you turning off the phone (battery pull) would clear this up anyways.

Best Regards,
Bill

Sep 02, 2009 | RIM BlackBerry Pearl 8100

1 Answer

Tracking ball not working after cleaning it exactly as directed


do a battery pull.. wait 30 to 60 seconds, the reboot up you blackberry, and firmly press down on the tracking ball as you scroll up

Jun 11, 2009 | RIM BlackBerry Pearl 8100

1 Answer

The track ball on my black berry pearl doesnt scroll down


yes sure!

just take it apart and clean the track ball area with amedical alcohol and brush, remove dirt from it!

plz give a good rate

that happend with mines once!!

Mar 25, 2009 | RIM BlackBerry Pearl 8100

1 Answer

Blackberry rolling ball will not roll down


Cleaning the track ball on blackberry phones. Remove the metal ring then the ball mechanism remember how you removed it because it needs to go in the same way. You can also try removing the battery from phone taking a qtip with alcohol the higher the percentage of alcohol the better. and wiping and rolling the ball around even without removing it from the phone. this usually helps unless the ball is extremely dirty. Below are step by step ins for removing the ball. just follow the link

Removing blackberry tracball (non BOLD)

Dec 28, 2008 | RIM BlackBerry Pearl 8100

3 Answers

The ball won't scroll down


Pop the ring around the track ball out with a small blade or your finger nail. Three double prongs hold it in place (bottom and both sides, none on top). Turn device over and gently tap the back. Track ball will release once ring is removed. At this point you can view the track ball and see exactely what is causing the block. Clean if needed with q-tip or remove lint/debris/etc... Just did this with my 8830. Working perfectly now. - {would not scroll down at all prior to}

Nov 25, 2008 | RIM BlackBerry 8800

1 Answer

Pearl roller ball


It might be a case where the track ball has some dirt or debris underneath it. First, turn the device off. Next, press down firmly on the track ball while at the same time rolling it in every direction. Hopefully that will knock loose any debris. Another tip to try is to wet your thumb with a little water and do the same thing.

If those two options don't work, you may try taking out the track ball and blowing out the slot with some compressed air. Below is a link that shows how to remove and clean the track ball:

http://www.blackberryforums.com/general-8100-series-discussion-pearl/113889-how-clean-trackball-your-pearl-8100-a.html

Oct 03, 2008 | RIM BlackBerry Pearl 8100

Not finding what you are looking for?
RIM BlackBerry  Pearl  8100 Logo

Related Topics:

155 people viewed this question

Ask a Question

Usually answered in minutes!

Top RIM PDAs Experts

Nataly Roberts
Nataly Roberts

Level 2 Expert

30 Answers

SANTHOSH

Level 2 Expert

205 Answers

asber
asber

Level 3 Expert

291 Answers

Are you a RIM PDA Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...