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My cd rom drive will not recognize any cds or dvds. When I put a disc into the drive it will tell me to insert a blank disc into the drive. I have tried over ten different discs (including the one that came with my computer) and none of them worked. I have tried cleaning it with canned air, a plain paper towel, and a plain Q tip. Nothing has worked. I also bought a lense cleaning disc, but my cd rom won't even recognize that either. I also tried uninstalling/reinstalling my cd rom drive, but that did nothing either. Here is some important information about my laptop and cd rom drive..... * I have a Gateway laptop. The model is M-6823 a. *I have an Optiarc DVD RW CD rom drive, and it is an AD-7563A ATA Device (I think that's the model number for the cd rom drive.) Thanks for everyones' help:)

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  • phenomfan_05 Mar 08, 2009

    What I mean by the cd rom drive not recognizing discs is I will insert a disc into the cd rom drive and the drive says that the the cd rom drive is empty. I guess that means it's not detecting the disc. I've even tried it with a brand new dvd and the cd rom drive didn't detect that there was a dvd in there. I had to go into the computer section, click on the E drive, and a message came up... Please insert a disc into drive E.

  • tleeski
    tleeski May 11, 2010

    I've heard of similar problems and I have had one myself. Did you try to play a dvd? If that works but nothing else, you most likely will have to replace the drive.

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What do you mean not recognized? not detecting the drive or not reading? if not recognized by windows you can check the driver for drives in the windows if not reading it is the lens problem..if the lens problem, the solution only is to replace the lens or to replace the whole drive

Posted on Mar 07, 2009

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When I had my problem, no cd was recognized, music or data. But when I paced a dvd movie in there, and started up my PowerDVD, it would play just fine. I ended up replacing the drive. In fact, I got an upgrade because the first one was CDRW/DVD-ROM, and now its a DVD burner. 86 bucks including shipping.

Posted on Mar 08, 2009

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