I have gone thru the connections severl times and connection repair and keep getting the same answer ethernet cable un plugged. I have checked and rechecked and done everything that I have read to do but can't get on line. I installed a linksys wireless adapter and it says it is working and signals are strong.
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Are you talking about direct-connecting via Ethernet to a cable or DSL modem? You shouldn't have to disable wireless to do that. If the cable modem has an open Ethernet port, you should be able to run a straight-thru Ethernet Cat-5 cable between that port and the Ethernet port on your laptop. The laptop should recognize that it is connected to the modem through the direct connection. Check the manual for the cable modem or information supplied by your ISP for connection details. You may have to do some setup on the modem to get an Internet connection, like having your ISP 'activate' the modem. Just be sure your Ethernet cable is a straight-thru, standard Ethernet cable, and not a 'cross-over' cable such as is used to transfer data between two computers.
I would first get a new Ethernet cable and try it. If that doesn't fix it, call your cable company and have them do a diagnostic from their end. They can tell if it is their equipment or not. It their modem is OK, and the Ethernet cable is OK, then your LAN (Ethernet) card is either going bad, or possibly not completely inserted in the socket. To check: turn off and unplug your PC. Take the side off, look where the Ethernet cable goes into your computer. If it is on the motherboard, you may want to get a LAN card and use it instead of the onboard. If the cable goes into a card plugged into one of the slots, make sure it is fully inserted. If it is, you may want to get a new card.
When you use USB for networking the "Network" it is on is 10.10.0.1 or similar, Now the Ethernet is 126.96.36.199 or similar. You simply MUST enter the correct address if you wish to change anything. Use the Connect to the Internet wizard and ensure you choose correct net, address. & if you have two Nic's Ethernet & USB, you must make sure you choose right one too.
Router setup You do not have to use the cd. Go to the control panel and un-install the program that the cd installed. then: Shutdown your PC. Unplug the power from the router and the cable modem. Wait 30 sec. then plug in the power to the cable modem, wait 30 sec. then plug the power to the router. Wait till you have "Internet" light then restart your PC. The PC should pick up an IP address and you should be able to get on-line. This is if you have a cable service provider. If you have DSL, the router needs to be configured with PPOe.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it. Thanks, Joe
I think the problem is not your laptop configuration. Can you check the setup configuration of the router it's maybe the wireless function is disable. Or try to reset the router to his default configuration. Press the reset bottom of the router for 15 second then try to connect your wireless connection if still not working setup again the router configuration.
Do you have both an ethernet and a phone cable connected to either your modem or your computer? If you have an ethernet connection, there is no reason to keep the phone cable connected. They are competing. Remove the phone cable and you should be fine.