Question about HP Pavilion dv6000z Notebook

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Starting up the shuting right down

I have an Hp Pavilon zv6000 and when it starts up it goes to the loading screen starts to load and then stops and shuts down.any ideas on what i need to do?

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  • jjkramer08 Mar 07, 2009

    It is when it says loading your personal settings. It loads all the way to the admin pasword screen i hit enter and it says loading your personal settings the screen goes like it is going to load then says shutting down and starts all over again

  • jjkramer08 Mar 07, 2009

    safe mode also does not work it does the same thing

    The only antivirus that i have has been the same and has not changed

  • jjkramer08 Mar 07, 2009

    it only has the admin sign in and it keeps doing the same thing

  • jjkramer08 Mar 07, 2009

    yes this is windows xp only problem is during my last move i lost my disks

  • Nicholas Lussier May 11, 2010

    When starting in safe mode does it have multiple profiles listed, if so do they all do the same thing?

  • Nicholas Lussier May 11, 2010

    Is this the windows loading screen? Did the problem just start?

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The only options is seems at this point would be to install a fresh copy of windows or you could reinstall windows over itself if you didn't want to loose your data. Is this windows XP?

Posted on Mar 07, 2009

  • Nicholas Lussier Mar 07, 2009

    You could try to borrow an XP cd from someone, or you could try to get them from HP but they would probably charge you. There is a way to fix the XP startup but you would still need the XP cd to do it.

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Viral infection is most likely the cause. Did you either recently install or update an antivirus program, or use one of those "remote fix your computer" services? Can you take the computer to safe mode?

Posted on Mar 07, 2009

  • John Miller Jr Mar 12, 2009

    This is a relatively new viral infection going around that locks you out of your profile. As yet there is no effective cure. So far, removing the infected hard drive, connecting it in a drive enclosure and connecting that to a clean antivirus protected computer is the only way to retrieve your data. I will keep researching this and hope a solution can be found...

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